Add a True Mercury Hub
1.0 Introduction
A hub provides the communication link between the Borealis Cloud services and the field hardware (controller, readers and modules).
Notes:
- At least one hub is required per system.
- Multiple hubs of the same controller type can be added to the same site.
- If the total controller capacity of the site is greater than 32 doors additional hubs can be added to the same site.
- At least one hub is required per system.
- Multiple hubs of the same controller type can be added to the same site.
- If the total controller capacity of the site is greater than 32 doors additional hubs can be added to the same site.
- Each hub is configured for a specific hardware type (either Standard NXT, NXT-MSC or PXL). Multiple hubs for different controller types can be used on the same system.
- The hub must be added to a DHCP network with an active, unrestricted internet connection.
2.0 Add a Hub to Borealis
The following steps explain how to add a hub that will be configured for True Mercury hardware (it assumes you have previously added a site).
- From the Borealis Dashboard, click hubs on the left.
- Click the CREATE button located on the right.
- The blank create hub form will appear.
- Enter a name for the new hub.
- Enter the hub GUID (this will be printed on the outside of the hub).
- Enter the hub PIN (this too will be printed on the outside of the hub).
- Select the site to assign to the hub.
- Click the SAVE button.
- At the top of the screen, you will see a message that the new hub is claimed.
- The hub will then appear in the list and initially it will appear as offline... after a few seconds, the status will be online.
3.0 Wait for the Hub to Update
Note: It is important to wait up to 5 minutes for the hub to perform its initial update. Failure to wait may result in problems adding controllers to the system.
The hub will begin updating a few seconds after it comes online. While the hub is updating the status will display 'UpdateStarted'.
The status will continue to display 'UpdateStarted' for 3-5 minutes. Wait until the status displays 'UpdateCompleted'.
Click on the name of the hub - this will display the hub information screen. Ensure there is information showing in the 'Updated On' section:
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