Setup a Hub

Setup a Hub

A Borealis hub acts as the communication bridge between the access control hardware and cloud servers.

IMPORTANT NOTES:

- The hub MUST be added to a DHCP-enabled network with an active internet connection. The Borealis hub requires a DHCP-assigned IP address for it to function properly.  Once connected, the hub can take up to 30-minutes to complete initial connection and configuration.

- The Hub doesn't accept any incoming connections.  Communications between the hub and the AWS servers are established over SSL (port 443) via direct https request and SignalR.  Not accepting incoming connections and the use SSL encryption are industry standard methods of ensuring security.

- The Borealis Hub comes pre-installed with Windows 10 IoT operating system which is a different operating system (and is on a different upgrade/support cycle) from standard Windows operating systems. Hubs will be updated to Windows 11 IoT when Windows 10 IoT becomes end-of-life and full update instructions will be provided. Upgrading the hub's operating system voids the hub's warranty and may cause the system to become unstable due to internal differences between standard Windows 10/11 and IoT Windows 10.


The hub does not require any configuration – it is pre-configured to obtain a DHCP address from an internet-enabled network (the same network that the controllers will be connected to), via a hard-wired Ethernet connection.

  1. Power-up the hub.
  2. Use an Ethernet network cable to connect the hub to the internet router/hub.


  3. Wait a few minutes while the hub initializes and obtains a DHCP address from the router. The hub will then connect to the internet.
  4. The controllers will also connect to this same network that the hub is connected to.

    Note: The NXT-MSC controllers are also configured to obtain a DHCP address but the Standard NXT controllers are detecting using their MAC address.



  5. Once connected and online the hub will be ready to add to Borealis.


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