De-linking from IP Gateway to connect to ENGAGE mobile app

De-linking from IP Gateway to connect to ENGAGE mobile app

If a direct mobile app connection to a device is required, it is necessary to de-link the device from the Gateway before a mobile app connection to the device can be established. You will have 30 seconds after de-linking to connect to the device with the mobile app. When the ENGAGE mobile app disconnects, the device will automatically establish a link with the original Gateway.


 NDE/LE


1. Hold the interior lever.

2. While holding interior lever, present a credential.

3. Release the interior lever.

4. Confirm the amber LED, indicating success.


You now have 30 seconds to connect to the NDE/LE lock with the mobile app. Refreshing the “Connect” screen in the app allows the user to connect to the lock. The lock will remain available to connect for 30 seconds and then will resume attempts to reconnect with the Gateway.

 


RU/RM

1. Push and hold in the latch. Wait for 2 seconds.

2. While holding in the latch, push and hold in the push pad. Wait for 2 seconds.

3. Release both the latch and push pad. Wait for 2 seconds.

4. Push in and release the latch. The LED will blink amber 4 times.


You now have 30 seconds to connect to the RU/RM lock with the mobile app.

 


Schlage Control


1. Present a credential.

2. Toggle the inside thumb turn 5 times

3. Confirm amber LED, indicating success.


The lock will remain available to connect for 30 seconds and then will resume attempts to reconnect with the Gateway.

 


CTE

Refer to the label on the inside cover of the CTE.

Press and hold the Schlage button for 5 seconds to temporarily de-link from a Gateway.



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