Cardholder Enrollment - Using Live Events

Cardholder Enrollment - Using Live Events

1.0 Introduction

Effective from version 22 of Doors.NET it is now possible to enroll cards/cardholders through the Live events grid.

 

Note: This method only detects the card 'internal number' - the unique number that is processed by the controllers and do not allow you to apply the facility code and imprint to the card record. If you require the card 'imprint' and facility code you should use one of the other enrollment methods.

 

2.0 Enrolling cardholders through Live Events

2.1 Add a new card record

  1. Present the card to any reader on the system
  2. You should get a momentary red LED at the reader.
  3. In Live Events you will see the unique card number appear in the Cardnumber field.

    Live Events - Unknown Card

  4. Right-click on this event and select Add Card.

    Add Card Link

  5. Use the default option of Add New Cardholder and Credential.
  6. The new card number will be displayed again and the status will be set to Active.

    Add New Card Option

  7. Click NEXT.
  8. Enter a first name and a last name for the new cardholder.
  9. Set temporary card settings, if appropriate to your installation.

    New Card Info

  10. Click Next.
  11. Select an access group for the new cardholder, such as Total Access.

    Assign Access Group

  12. Click the Add Cardholder button.

    Add Cardholder Button

  13. The new record will be created and will also be sent out automatically to the controllers.
  14. Present the card to any reader which is added to the assigned access group and you should now get access.
  15. An access granted event will also appear in Live Events (along with the new cardholders name).

 

Cardholder Access Granted Message

 

2.2 Add to an Existing Record

You can also use this feature to add a new card to an existing cardholder record (such as when issuing a replacement card).

  1. Present the new card to any reader.
  2. Right click the Access-Denied - Not in File event.
  3. Choose Add Card.
  4. Select 'Assign Credential to Existing Cardholder'.

    Assign to Existing Cardholder

  5. Status will be set to Active.
  6. Click NEXT.
  7. From the available cardholders drop-down list, select the existing cardholder to assign the card to
  8. Click the Assign Credential button.

    Assign Credential

  9. The Add Cardholder window will automatically close and the new card will be sent out to the controller network.

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