This full manual is written in the style of a training manual and it uses the NXT-MSC controller type as an example:

Note: Exact setup steps may vary slightly and some features and settings may not be available with other controller types:

The Doors.NET software can be downloaded from the  www.kerisys.com  website (within the Software Downloads section).  Note:  to access the software downloads section you will need to register on the site and then log in with your registered e-mail and password:

The full installation procedure is as follows:

Note: Before installing the Doors.NET software you should ensure the PC is up-to-date with all .NET Framework and Windows Security Updates. Windows Update may need to be run multiple times. You should also temporarily disable any anti-virus software that is running. Once Doors.NET is installed you can then re-enable the anti-virus software and then add Doors.NET as an allowed program/exception.

1. Open a web browser and navigate to:  license.kerisys.com .

2.  Read through the Doors.NET license terms and conditions.

3. Confirm  you have read them then click CONTINUE.

4. Enter the required information in both the Installer and End-User sections. Fields denoted with an asterisk (*) are required. Upon completion, the license key will be e-mailed to the installer.

5. In the System Information section, select the hardware type that will be in use... An image of the selected controller type will appear as soon as you make your selection.

6. Enter the CAPTCHA validation code then click Continue.

7. A new license key will be created and it will appear on the screen.

8. Click the  Finish  button and a copy of the license will also be e-mailed to the installer e-mail address.

Note: Doors.NET can also be activated in demo mode. Demo mode gives you the ability to fully setup and evaluate all controller types, except for legacy PXLs and includes 1 x concurrent gateway and is limited to 500 cardholders.

An NXT Exit reader is wired into the same bus as a standard NXT Entry Reader. This can be done using two separate reader cables wired into the controller bus or by splicing the two readers and wiring them together near the door and running one cable to the controller.

Note: On power-up an NXT Exit Reader LED will flash red, green and will then remain on amber. A standard NXT Entry Reader on power-up will flash green then will remain at amber.

1. From within Doors.NET go to Home >> Access Group and the access groups window will appear.
   
   
2. Click on the    icon. A generic "New Group" name is added to the Access Groups list.
3. Double click on "New Group" and change this to a descriptive name for this access group.
4. A change confirmation window appears. Click the Yes Button.
5. In the Readers field, select the reader(s) to be added to this new access group.
   
   
   
   
6. From the Schedules list, select the time schedule to be applied to this access group. Click on the tree expansion box to see a listing of what makes up the selected time schedule.
   
   
   
   
7. When all three components are highlighted (the name, the reader(s) and the time schedule) you can now click the assign icon to create the new access group.
   
   
   
   
8. Once the access group is created you will see the reader and time schedule information beneath the access group name.
   
   
   
   
9. You can now assign this access group to cardholders.

 7.2  Access Group Assignment

1. Go to Home >> Cardholders and the cardholder list will appear.
2. Double-click a name or locate a cardholder via the Search facility.
3. The cardholder record will open on the General tab.
4. To assign an access group you have to go to the Access Rights tab.
5. There you will see a list of all the access groups on the system.
   
   
   
   
6. Place a check mark against the access group(s) you wish to assign.
   
   
7. Save the settings using the save icons  in the upper left corner.
   
8. The settings will be sent out to the controller network immediately. There is no need to perform any kind of manual download or update.

 

8.0 Time Schedule Setup

Time Schedules are used in access groups to determine when cardholders can gain access. They are also used in local linkage, and automatic override modes for readers, monitor points and control points.

 

Notes:

• When using PXL controllers you are limited to 32 time schedules and 4 intervals per day
• When using MSC and SCP controllers you can utilize as many as 255 time schedules and 12 intervals per day
• If you have a mixed system comprising of multiple hardware types, you are not limited by the lowest common denominator - each hardware type uses its own limitations.
  

1. From within Doors.NET go to Home >> Time Schedules.
2. You will see there are 3 time schedules already defined (the first two: Always and Never cannot be edited).
3. Click the ADD icon.
4. A new time schedule is added to the list with a generic name and no active time interval.
   
   
   
   
5. In the grid, enter the time interval values for this time schedule.
6. In this example the time interval is set for Tuesday and Friday between 19:00 and 21:00 hours (7 to 9 PM). It is also active per the list of dates called out in
   holiday type 1.
7. Click the save button in the grid.
8. Confirm the save and the time interval will be added to the time schedule.
9. To add another time interval to this time schedule click on the time schedule name and then click the Add icon in the Time Interval group.
10. Repeat the above steps to add another time interval - in this case Saturday between 09:00 and 11:00 hours.
    
    
    
    
11. Click on the Time Schedule name and the grid changes to support Time Schedule parameters.
12. Enter the descriptive Time Schedule name in the description field of the grid, click the save button in the grid, and verify the save request.

We now have a Janitorial Staff time schedule that allows access on Tuesdays and Thursdays from 7 to 9 PM, on Saturdays from 9 AM to 11 AM, and per the instructions in Holiday Group 1.

The schedule can quickly and easily be enabled by selecting Yes/No from the Enabled section in properties.

 

9.0 Auto-Unlock Schedule Assignment

9.1 Introduction

Auto Unlock Time Schedules are used to automatically open and then close doors at certain times of day (they are assigned to doors as Auto Unlock Schedules).

An auto unlock schedule may have one interval consisting of a single start (open) time and a single end (close) time. This might be a front door for customers to gain entrance to the premises during normal working hours. The AUL schedule would automatically open the door at the beginning of the day and close it at the end of the day.

 

An Auto Unlock/Lock (AUL) schedule may however, have multiple intervals which will program a door to automatically unlock and lock at several different times during the day. An example might be perimeter doors at a school where the doors are configured to open and close in the morning, at break times, lunchtime and to remain closed at the end of the working day and throughout the weekend.

 

The AUL Time Schedule may be Suspended for a time and then Restored by an operator- this will allow the door to be manually commanded from the software without any interference of the AUL schedule.

 

9.2 Auto Unlock Schedule Setup

1. To create a new AUL Schedule , click on Home >> Time Schedules.

2. Click the Add icon to add a new Time Schedule.

3. A new time schedule will appear in the schedules list along with a default, inactive time interval.

4. Highlight the default name of the new schedule (New Schedule X) - The schedule properties will appear on the right.
5. In the description field re-name the schedule (then save) .

6. Highlight the default interval, this will be the first AUL interval.
7. Set the Start Time to determine when you first want the door to automatically unlock.
8. Set the End Time to determine when you first want the door to automatically lock.
9. Select the days of the week you wish for this interval to be applied (then save).

10. Highlight the new schedule name and click the Add Time Interval icon again to add a second interval.

11. The second interval could be the lunchtime interval. Again, define a start and end time and select the days of the week you wish the interval to be active on.

12. Repeat the process for any additional intervals you wish to apply to the time schedule.

13. When you create a schedule you will notice that the 'Activate on Holiday' settings are all set to No. This means if there are any holidays defined on the system the interval will not activate. If you DO wish the interval(s) to activate on certain holiday dates then ensure the associated holiday type is set to yes.

 

Click here for further information about how Holidays are used in combination with Time Schedules.

 

9.3 Assigning an AUL Schedule

1. Click on Setup >> Hardware Setup >> All to display the hardware tree.
2. Locate the reader you wish to assign the AUL schedule and highlight the reader.
   
   
   
   
3. In the reader properties on the right locate the General settings.
4. Locate Auto Unlock Schedule and select the new time schedule from the drop-down list (then save).
   
   
   
   
5. The door will now follow the auto unlock/lock times defined in the intervals that make up the time schedule.
6. Events will be generated within Live Events indicating when the door has automatically locked and unlocked.
   
   

10.0 Holidays

Holidays are designated calendar days used to define exceptions to Time Schedules. A holiday overrides the normal, weekly time interval schedule preventing it from activating. If a time schedule does not activate, then access groups using that schedule and cardholders who are assigned that access group are inactive, preventing access. Local linkage conditions are also inactive. The software supports 8 holiday type lists, each holding up to 32 days. Time schedules can, however, be specified to be active on designated holiday types.

10.1 The Holidays Window

From the Home tab, click the  icon and the Holidays window appears.

 

10.2 Creating a New Holiday

1. Click the Add icon in the Holidays icon group.
2. A new holiday is added to the list with a generic name and no date assigned.
3. Click on the New Holiday list item to configure its properties.

4. Locate and click on the desired date on the calendar. The left/right arrows at the top of the calendar advance the calendar backward/forward by one month. The left/right double-arrows advance the calendar backward/forward by one year. You will be asked to verify the selected date.

 

Click the Yes Button. Once saved, the date is highlighted in bold text on the calendar.

5. Under Properties:
   

• Enter the description of the holiday, up to 50 characters.
• Select the Holiday Type (1 through 8) from the pull-down list. The Holiday Type drop down selection is a list of eight holiday types. Holiday types are used to categorize holidays into different groups and allow different weekly schedules intervals to be active on those groups. For example, you may define a Holiday Type 1 as a mandatory company holiday and a Holiday Type 2 as an optional company holiday. By combining the holiday types with the weekly schedule intervals, you can automatically deactivate all access groups on any holiday that is type 1 and selectively enable certain cardholder access on any holiday that is a type 2.
• Click in the Enabled tick-box to activate the holiday.
• If desired, you can set the holiday to be a Special Event. This selection means it will not affect other schedules using the same holiday type. For example; If you set the holiday as a Special Event and set it to Type 1 it will not have any effect on time schedules that have Type 1 holidays enabled or disabled. The Special Event option is not supported by PXL and NXT hardware. 

 

6. Click in the Show All Holiday Dates tick-box to have all existing holidays highlighted in bold text on the calendar.

 

10.3 Setting a Holiday Date Range

A Holiday Date Range is a set of continuous dates treated as one holiday. For example, you can define December 24 and 25 as Christmas holiday.

To set a holiday date range, follow the instructions per the Creating a New Holiday section above, but in Step 4 click on the start date and drag the cursor to the end date. The selected range will be highlighted. Complete the steps as listed and the holiday date range will be saved.

 

 

10.4 Downloading Holidays to Controllers

Holidays can be immediately downloaded to controllers if desired.

1. Under the Downloads icon group, use the Controllers pull-down menu to select either all controllers or a specific controller to which the Holidays should be downloaded.
2. To download all Holidays, click the Download All icon.
3. To download one Holiday, select that Holiday from the list of schedules and click the Download Selected icon.
   

 

10.5 Removing Holidays 

Removing a Holiday is simply a matter of selecting the desired item and clicking the Remove icon from the Holidays icon group.

10.6 Editing Holidays

Please keep in mind that changing a Holiday name if that interval has been assigned to Access Groups will have a drastic effect on the system. 

10.7 Holiday Limitations

Depending on the hardware type you are using (or if you are using multiple hardware types) there are limitations related to the maximum amount of holidays that can be used. These limitations are as follows:

Holiday Schedule Limitations

Gateway Type	PXL	NXT	Mercury Powered NXT	Standard Mercury	ASSA Aperio	ASSA WiFi/POE	Allegion
Holiday Schedules	3	8	8	8	8	1	8
Holidays per Schedule	32	32	255	255 (a)	255 (a)	255 (b)	255 (a)
Intervals per Holiday	4	6	8	8	8	1	8

 

(a) Total number that can be applied across all Holiday Schedules.

(b) Holiday schedules are treated the same as time schedules. Applying a holiday schedule will subtract one time schedule.

 

Note: When using multiple concurrent hardware platforms the software will limit the number of holiday schedules to the lowest value of the gateways used.

 

10.8 Enabling Holidays in Time Schedules

By default, when you setup a Time Schedule Interval all holiday types are set to No. Therefore if you want a Time Interval to be active on a Holiday Date you have to enable the holiday type within the interval settings.

 

• Determine what type your holiday is set to (Type, 1, 2,3,4, etc).
• Got to Home >> Time Schedules.
• Double-Click a Time Schedule you wish to enable the holiday on.
• Highlight the associated Time Interval.
• In the interval properties on the right, scroll down until you find the 'Active on Holiday' setting.
• If the holiday is type one set Holiday Type 1 to Yes.

 

 

• Click save  to commit the change.

11.1 Live Events 

Live Events Status displays real-time transactions as they occur and includes system messages with the newest transaction at the top of the window. Each column can be sorted or grouped to quickly find a specific item.

 

If not already displayed, this window is opened by clicking on the  icon in the Status group of the Home ribbon.

 

 

11.2 Live Events Default Field Values

• Icon - Displays a blue paper-clip icon when there is a video clip associated with a displayed event
• Timestamp (Server) - The time the event occurred as noted by the server.
• Location - The name of the device at which the event occurred.
• Message - The event type.
• Detail - Detailed event information.
• Priority - The priority level assigned to this type of event.
• Controller - The name of the controller at which the event occurred.
• Cardnumber - The cardnumber associated with this event (if applicable).
• First Name - The first name of the cardholder associated with this event (if applicable).
• Last Name - The last name of the cardholder associated with this event (if applicable).

 

11.3 Field Chooser

The field chooser can be accessed by clicking the icon located in the upper-left corner of the Live Events grid.

 

The field chooser list all the columns that can be selected or deselected for display on the Live Events grid. Place a tick against any column you wish to display and remove the tick from any column you wish to hide.

11.4 Filters

Filters are used by the system to specify which system generated messages are displayed in the software as live event transactions. Any events which are not selected in the filter will not be displayed in the live events grid of the administrative client.

 

The system has 4 different filter types predefined: Access Denied (the most common access denied messages), Access Granted (the most common access granted messages), Concise setting (defaulted to the minimum display of event transactions, which is basically; alarms, troubles, and access granted messages) and the standard setting is defaulted to a few more events than concise.

 

All the events assigned to these filters are listed with a check box, all of these filter types can also be changed and altered at any time, or you can of course create your own filters.

 

None of these filters are assigned to any of the hardware, by default, meaning all the events generated by the system will appear in the user client in Live Events. However note that these filters ONLY affect the display of the event only as all events are recorded to the hard disk in the messages table.

Setup a Filter

This filter example will be setup and assigned to a reader connected to an NXT-MSC controller.

1. Click Setup >> Filters (if the Filter icon is not displayed you will need to enabled Advanced View).

2. With the filter highlighted, type in a new description in the description field then click the blue save/save all icon.

3. Click the messages tab to select the event types to display in Live Events. The event types turn green when selected and will return to black once you have clicked save.

4. In the above image you will see that there is also check boxes for Access Denied and Access Granted. This allows all the most common access denied or access granted messages (or both) to be quickly added when setting up a custom filter.
   
5. For each message that has been selected it is also possible to enable it for acknowledgment. This acknowledgment flag will be placed in an additional queue and will create an 'alert' - which can then be configured (using device types) for an operator to take action on.

 

 

6. The last tab in filter setup is the Video tab. This is for event video recording, when a camera is assigned to a hardware object, such as a reader or an input.
7. Events are selected and when those events occur (such as a door forced events happens at a certain reader). You can chose to either create a short video clip (10-60 seconds) or have a live video window popup on screen.
8. To assign the filter to a reader, locate and highlight a reader in the hardware tree. In properties scroll down to Monitoring, then select the new filter from the 'Use This Filter' drop-down list.

9. When this filter is assigned to a reader only the messages specified will display in Live Events.
10. The messages selected for acknowledgment will appear in the alerts grid once you have set 'Require Acknowlegement' to Yes. It may seem like you are making the same setting twice, but this is because multiple readers may be using the same filter and the allows certain readers to have acknowledgment disabled without affecting other readers.

 

 

11.5 Device Types

The Device Types in the system are used with the event notification options configured in the monitoring tab of the controller, panel, reader or monitor point (input). The Device Types are user-definable groupings of sensor inputs or readers each with their own description, priority, and event type options. When a new event is received that has acknowledgment enabled, the event is displayed in the pending event notification dialog box in a priority ranking based on its device type. Each device types has a priority setting (0-99), a sound file selection and a sound repeat option is also available for each event type. There are many sample sounds which can be found in the C:\Keri\DoorsNET\Sounds directory in a .WAV format - you can also add your own sounds to this folder.

 

As well as being ranked by the device type priority they are also ranked by the event type (in the following order: alarm types, trouble types, mask types, clear types), then by the priority of the individual sensor and then sorted for the oldest event).

 

 

To add a new Device Type, click the 'Add Device Type' button.

 

Device Type Properties

Description allows the user to change the name of the device type from the default name and can accept any character up to a maximum length of 50 characters.

Priority sets the priority for event notification for this device type. The range is from 0 to 99 with 0 being the highest priority.

Display enables or disables the displaying of the selected device type in the pending Alerts window.

Make Active Window (Top Most) - Allows you to configure alerts as Pop-Up Alerts. When an alert is created Doors.NET will become the top-most application on the PC and in addition, the alerts grid will come to the front of the User Interface (for example) if you are on the hardware setup or cardholders page (or even if the alerts grid has been closed).

Do Not Delete on Confirm applies to certain event types that have an opposite event type. For example, a Monitor Point Alarm event has a reset of Monitor Point Secure event. In those cases, where the event type being confirmed has a reset event, the event will be marked as Confirmed and not automatically closed. The event will only be closed when the reset event itself is confirmed. Events that do not have a reset event from the selected device type are closed immediately. Any of the Access Denied or Access Granted events do not have a reset event associated with them and as such are closed upon confirmation.

Require Notes enables or disables the requirement for the operator to enter a note when confirming the event. The note must be at least 3 characters in length. When enabled the operator cannot confirm the event until a note has been entered.

Show Video displays the live video of the associated network camera.

Show Cardholder displays the photo of the cardholder when access events are displayed. This is used in conjunction with the Photo Recall settings found in System Options.

Must Confirm requires the operator to confirm the event before it can be closed.

Require Password on Confirm enables the password confirmation option. The operator will be required to enter the correct password for the selected device type before the confirm button is enabled. Note that the password is per device type and is not related to the login password or Windows password in any way. The length of the password can be up to 16 characters.

Text Instructions is a list of the available instructions that will be presented to the operator when they are working with an event. You can add, modify, or remove the list of text instructions by clicking the editor button in the drop down. Each instruction can be up to 8,000 characters.

 

Device Type Audio

Audio Instructions lists the .wav files installed in the DoorsNET/Sounds directory. You can add your own custom sounds to that directory. This file is available to the operator when working with an event from the selected device type and allows Sound Alerts to be created.

Alarm Sound lists the .wav files installed in the DoorsNET/Sounds directory. You can add your own custom sounds to that directory. The selected file will be played when the type of event occurs and the acknowledgement of that event is required.

Repeat plays the sound file once (no repeat) or at the specified interval until the event type is acknowledged or superseded by a higher priority event.

 

12.0 Alerts

12.1 Introduction

Doors.NET system alerts are any critical event types that have been configured to require special attention. Alerts are created using a combination of filters and device types. The filter defines which event types will create alerts and the device type settings determine how the alerts should be dealt with.

 

 

12.2 Alert Acknowledgement Options

You can configure alerts with the following options:

• Alerts can be configured to require confirmation by a system operator.
• A specific sound can be played at the PC which can be setup to continuously play until the alert has been confirmed.
• If the hardware object generating the alert has a camera associated with it, you can program the alert to pop-up a live video window when the specified event occurs.
• Alerts can be configured to 'Make Active Window (Top Most). This means if the Doors.NET client is minimized and you are working in a completely different application, the Doors.NET software will automatically come to the front of the screen when the specified alert is generated.
• Do not Delete on Confirm - Applies to certain event types that have an opposite event type. For example, a Monitor Point Alarm event has a reset of Monitor Point Secure event. In those cases, where the event type being confirmed has a reset event, the event will be marked as Confirmed and not automatically closed. The event will only be closed when the reset event itself is confirmed. Events that do not have a reset event from the selected device type are closed immediately. Any of the Access Denied or Access Granted events do not have a reset event associated with them and as such are closed upon confirmation.
• Require Notes - The alert will remain in the Alerts grid until some notes have been added. The note must be at least 3 characters in length.

 

Further information about acknowledging events can be found in the 'Event Acknowledgement' section.

 

15.0 Setup an Alert

This next section covers setting up an alert for a door-forced event at a specific door on the system. The alert will be setup so that it requires confirmation and also a password to be entered by the system operator.

15.1 Filter Setup

A filter needs to be setup that includes the event type that you wish to use as an alert (Door Forced). A filter allows you to determine which event types are generated by the hardware object that the filter is assigned to. Therefore it is important to ensure the filter includes all message types you wish to be displayed in Live Events. For this reason it may be easiest to make use of the existing Standard or Concise filters. Further information can be found in the Filters section.

1. From within the Doors.NET software, go to Setup >> Filters.
2. Click the ADD FILTER button or select the Standard filter.
3. If you added a new filter, enter a descriptive name, then save.
4. Click the Messages tab, then select all the messages you wish to be displayed by the reader - including, of course: "Reader Contact - Forced Open" (this is the exact message type that appears in Live Events). Remember, at this point, do not forget to also select all the other events you wish to be displayed in Live Events.
   
   
   
   
5. Save the Message selection(s).
6. Click on the Acknowledge tab. Place a check-mark against the door forced event type.
   
   
   
   
7. Save the filter.

 

15.2 Device Type Setup

A device type now needs to be created. The device type is what handles how the alert is acknowledged/dealt with. For this example, we will just be configuring the alert to require a specific password before the alert can be confirmed.

1. Go to Setup >> Device Types.
2. Click the ADD DEVICE TYPE button.
3. Rename the new device type.
4. Place a check-mark against: Must Confirm.
5. Select the option: Require Password on Confirm.
6. Enter a specific password that will need to be entered by the system operator.
   
   
   
   
7. Save the Device Type settings.
   
   

 

15.3 Configure the Reader

The specific reader must now be configured with the filter and device type. You will also have to enable the require acknowledgment option again. That allows multiple readers to be able to use the same device type but for the alerts to only be configured for certain readers.

1. Go to Setup >> Hardware Setup >> All.
2. Navigate to the specific reader located on the hardware tree.
   
   
   
   
3. The reader properties appear on the right.
4. Ensure Advanced View is enabled for the reader.
   
   
   
   
5. Scroll down to the Monitoring section of the reader properties.
6. Select the device type that you setup in section 3.2 and apply the filter that was created in section 1.0.
7. Set Require Acknowledgment to Yes.
   
   
   
   
8. Save the reader settings.

 

15.4 Test the Alert

You should now test the alert to ensure the event appears in Live Events and at the same time the alert appears in the alerts grid. For the door forced event you will need to have door contacts installed at the door, but you will also need to ensure the door contact is enabled in the reader properties:

 

 

Note: The steps for enabling the door contact varies in terms of the hardware type being used. Standard NXT controllers only need the option set to Yes. PXL and MSC controllers also allow you to define whether door forced or door held events are used.

1. Enable the door contact in the reader properties.
2. Create the door forced event at the controller.
3. Ensure the exact event appears in the Live Events grid.
   
   
   
   
4. Also ensure the new alert has appeared in the alerts grid.
   
   
   

15.5 Confirm the Alert

1. Enter the password.
2. The Confirm button will then go green.
3. Press the Confirm button to confirm and clear the event.
   
   
   
   
4. The alert will be cleared from the grid.

 

15.6 Configure a Sound Alert

You can now also configure the alert as a 'sound alert'. When the event occurs and the alert is created, you will have a .WAV sound continuously play at the PC until is has been acknowledged by a system operator. There are several .wav sounds that are included and added automatically when you install the software. The can be found at the following default location:
 

C:\Keri\DoorsNET\Sounds

 

 

For this example we will continue to use the same Door Forced alert that was setup in the previous sections.

 

1. Return to Device Types.
2. Select the device type that was setup and assigned to the reader.
3. Refer to the device type properties and click on the Audio tab.
   
   
   
   
4. Select a sound from the Alarm Sound drop-down menu. This is the sound that will be played at the PC when the alert is created.
   
   
   
   
5. You can preview the sound by clicking the speaker icon.
6. Set a Repeat value (for example: set the value to 2 and the sounds will repeat every 2 seconds).
   
   
   
   
7. Save the settings.
8. Return to the reader located on the hardware tree.
9. Navigate to the Monitor section in the reader properties.
10. Set Enable Sounds to True.
    
    
    
    
11. Save the reader settings.
    
12. Generate the alert by creating the door forced event type again at the reader.
13. As soon as the alert is created the specific sound will play at the host PC until the alert has been confirmed.

 

Note: Setting up multiple device types allows you to specify a different sound to be played for different event types, different locations or perhaps different hardware types. Many event types also have an opposite event type (the opposite of door forced is door closed). You can also configure the filter and the device type to play a different sound when the door closes using the Clear Sound audio option.

 

 

 

 

16.0

Hardware Status

Status tabs are found at the bottom of the work space/data display field.

• Certain status tabs only appear when its corresponding feature is accessed or enabled.
• Mouse over a tab to have that tab's window open in the work space/data display field.
• Mouse onto the window and you can review the information within.
• Mouse off the window and the window closes.
• Click on the push-pin icon in the upper right of the window to "pin" that window and have it stay open when you mouse off. Click on the push-pin icon again to "un-pin" the window.

 

The example above displays the Status tab. Each tab has unique data sets.

• Alerts - lists events that require acknowledgment by an operator
• Control Points - lists information on all control points (outputs)
• Doors - lists information on doors
• Live Events - lists transactions in real-time
• Monitor Points - lists information on all monitor points (inputs)
• Status - lists controller status
• Trace Events - lists events specifically designated for display by the operator

17.0 Operate Doors 

17.1 Temp Unlock

Temp Unlock can be performed via one of the following methods:

From the Hardware Tree

• Go to the hardware tree (Setup >> Hardware Setup >> All).
• Highlight a reader from the hardware tree.
• Click the Temp Unlock icon from the Selected Hardware ribbon bar.

• This will temporarily unlock the door for the strike time that is set for the reader.

• You can however perform a Temp Unlock for a duration greater than the default unlock time. For example if a delivery is being made, if a large group of people are entering perhaps for some kind of special event.
• From the drop-down list to the right of the Temp Unlock icon select one of the available options. Then click the Temp Unlock icon again.
  
  Note: the available temporary unlock times vary depending on which hardware type you are using.
• You can also right-click the reader in the hardware tree (but this will always be for the unlock/strike time).

 

 

From the Doors Tab

• Go to Setup >> Hardware Setup >> Doors.
• Highlight a door or use the SHIFT key on the keyboard to highlight multiple doors.
• Click the Temp Unlock icon in the ribbon bar or use the right-click and Temp Unlock option to unlock the doors for the door's unlock/strike time.
• Or you the time selection drop-down list to unlock or the doors for a greater period of time.

 

From Live Events

If a reader related event appears in live events, such as door forced or access denied, the system operator can perform a temp unlock on that door. An example might be if the operator has visually verified the identity of someone who has perhaps lost their card or who has accidentally been assigned incorrect access rights.

• Right-click on the reader related event.
• Select the Temp Unlock option.

 

18.0

Database Backup

This guide explains how to quickly and easily create a backup from within the Doors.NET software:

1. In Doors.NET go to: Tools >> Backup.
   
   
2. A notification window will inform you that a full system backup will be made. Select YES.
3. You will then be prompted to open the Live Events grid.
4. Wait for the database backup completed message to appear.
   
   
   
   
5. Click Yes to view the location of the backup file.
   
   
   
   
6. File Explorer will open in the following location:
   
   C:\Program Files\Microsoft SQL Server\MSSQLxx.ECLIPSE\MSSQL\Backup - on a 64-bit operating system
   
   and... C:\Program Files(x86)\Microsoft SQL Server\MSSQLxx.ECLIPSE\MSSQL\Backup - on a 32-bit operating system
   
   
7. Sort by Date Modified so you will be able to easily locate the backup file.
8. Copy the backup file onto a USB thumb drive or an external hard-drive for safe keeping.

 

IMPORTANT NOTES

• By default a full system backup is performed at 23:00 every Friday. This can be configured via the License Manager (select Application Server on the left, click the SETTINGS button then click the Backup tab).
  
• It is not possible to restore a new database onto an older version of SQL -for example, you cannot use an SQL 2016 database on SQL Server/Express 2008 or 2005.
  

• If you are migrating your Doors.NET system to a new PC and you are using encrypted administrator passwords (Doors.NET v4.0.3 onwards), be aware that you will need to re-use your existing license key. Contact Keri Systems inside sales with your existing Doors.NET license key and it will be modified so that it can be re-activated on the new PC.

 

19.0 Database Restore

Instructions for Restoring an SQL Database in Doors.NET

 

Notes:
- performing this task will completely overwrite ALL data in the existing Doors.NET database.

- this backup procedure pertains to Doors.NET databases using Microsoft SQL Server 2012 however, the procedure is almost identical to other versions of SQL Express.
- If you are migrating your Doors.NET system to a new PC and you are using encrypted administrator passwords (Doors.NET v4.0.3 onwards), be aware that you will need to re-use your existing license key. Contact Keri Systems inside sales with your existing Doors.NET license key and it will be modified so that it can be re-activated on the new PC.

• Stop all Doors.NET services.

• Open the SQL Server Management Studio Express application in the Windows Start Menu.

• Login using Windows Authentication.

 

• Expand “Databases” in the left hand pane and find DHS_MAIN.

• Right click on the DHS_MAIN database and choose Tasks > Restore > Database.
  
  

 

• In the “Restore database DHS_MAIN” Window in the right hand pane, right click on the “From Device” radio button.
• Click on the square icon with the three periods on it that is to the right of the From Device box. This will bring up the “Specify Backup” window. Click on the “Add” button.

 

• Once the Add button is pressed, it will bring up the contents of the SQL backup folder (C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Backup) - This folder is where the backup files reside. A backup file is created here where you click the Backup icon within the Doors.NET user interface (Tools >> Backup).

 

• With the desired backup file highlighted click the OK button. The most recent file will be at the bottom of the list (if you have multiple backup files listed).
• Click OK again on the specify backup dialog box.

• In the Restore Database DHS_MAIN window, click on the check box for the selected database.

   

  

   

   

• In Restore Database DHS_MAIN in the left hand pane, right click on “Options” then check the “Overwrite the existing database” checkbox.

 

 

• Click OK to start the restore procedure. Check the “Progress” box in the lower left hand pane in the Restore Database DHS_MAIN window to know when the backup in completed.

• Find the UpdateDHSDB.exe in the C:\Keri\DoorsNET folder and run this program.

• Restart all Doors.Net services.

Moving a Database from One PC to Another

To move a database from one PC to another, run a backup on the old install of Doors.Net. Retrieve the latest backup file on that PC from the C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Backup folder and move that file to the same directory on the PC with the new install. Then restore using that backup file and the above procedure.

 

- If you are migrating your Doors.NET system to a new PC and you are using encrypted administrator passwords (Doors.NET v4.0.3 onwards), be aware that you will need to re-use your existing license key. Contact Keri Systems inside sales with your existing Doors.NET license key and it will be modified so that it can be re-activated on the new PC.

 

20.0

Using the Doors.NET Help File

Doors.NET has a comprehensive and easy-to-use help file included with the software, which you can use to learn more about setting up, maintaining or using a Doors.NET access control system. The contents of the help file are automatically installed when you install the Doors.NET software.

 

 

 

20.1

Accessing the Help

1. You can access the help file at any time by clicking on the icon in the upper-left corner of the user-interface and selecting ‘Online Help’. Select English from the language selection dialog box then click OK. The Help Viewer will appear and will automatically display the topic for the active grid or page.
   
   
   

2. You can click the Windows Start Menu >> All Programs >> Doors.NET >> Help File.

 

Again, select English as the preferred language, then click the OK button. The help file will open on the Welcome screen.

 

3. The third option is to press the F1 key while logged into the software. The help file is context-sensitive, so when you press the F1 key while on the Cardholders page, for example, the help file will open up to the Cardholders section.

 

Similarly if you are on the Access Groups page, Time Schedules, Holidays, Hardware Setup or on one of the status grids, those are the topics you will automatically be taken to when you press F1.

 

 

20.2

Locating Information

Table of Contents

 

When you open the help file, you will see the Table of Contents listed on the left.Locating specific information is fairly self-explanatory. For example; if you want to know how to block enroll cards, simply click on Cardholders which will expand the cardholders section, then select Block Enrollment.

 

Using the Index

The Index includes a list of common search terms (keywords). Click the Index icon to display the Index pane.

 

 

In the Index search text, field type a keyword for the topic you wish to find information about. For example; ‘Access Groups’You will immediately see a list of the help topics which are related to access groups.

 

 

Or type in ‘Cardholders’ and you will see the list of Cardholder-related topics.

 

 

Simply click on one of the listed topics and the appropriate information will display on the right.

The Search Facility

 

The search facility is similar to the Index but it searches all text-content, not just keywords. When you type in a word or phrase then click Search, you will see a list of pages where that word or phrase appears. (It is ranked in order of how often the search-criteria appears).

 

Favorites

The help viewer also has a Favorites pane where you can add your favorite topics and searches.

 

 

To add a favorite topic, open the topic and then click the ‘Add Topic to Favorites’ icon, as highlighted here:

 

 

To add a favorite search, perform a search on the search pane, then click the ‘Add Search to Favorites’ icon, highlighted here:

 

 

Click on the gold star to display the saved Favorites. These will then be listed every time you open the help viewer.

 

 

The Glossary

The glossary contains a list of specific access control terms and their accompanying definitions.

 

 

Simply click the term or phrase and the definition will appear directly beneath it.

 

 

 

20.3

Printing Topics

You can print an entire topic by clicking File >> Print and then selecting the printer.

 

 

If you click on Print Preview there is also the option of removing headers and footers before printing.

 

 

If you have Adobe Acrobat installed you can alternatively select to print to an Adobe PDF (this will create a standalone PDF which you can further edit).