Doors.WEB User Manual

Doors.WEB User Manual

1.0 Using Doors.WEB™ on a Smart Phone

To use the Doors.WEB™ client with a smart phone you have to be connected to the same wireless network as the host PC. The following information explains how to use the web client with a smart phone.

Keri’s Doors.WEB is a mobile-based client that does not require the purchase of an app and is supported by the common iOS, Android an Microsoft browsers. The remote client will enable a user to manage an abbreviated set of commands remotely. These remote manipulations will not include system configuration and set up, but rather, the key interactions that a user would want to affect from a different location. Doors.WEB provides exceptional remote supervision and control, by providing 24-hour access to a Doors.NET system from anywhere you have internet access

Operators can immediately perform any of the following events on a mobile device with internet:

• View live events as they occur
• Add, remove and edit cardholders
• Add, edit and remove credentials
• Unlock, Lock and Timed-Unlock any door.
• Restore supported doors back to their original schedules
• Initiate a Global Lock or Global Unlock
• Initiate or remove a Global Lock or Unlock situation

1.1 Check the Host Wireless IP Address

  1. From the Windows search bar, type CMD, then ENTER.
  2. Right-click Command Prompt and select: "Run as Administrator". 



  3. Type in "IPCONFIG", ENTER.
  4. Your host PC network settings will be displayed.
  5. Locate the Wireless network IP address.



  6. Make a note of the IPv4 address. In the above image it is 192.168.1.67.

1.2 Connect to the Doors.NET Host Machine From Your Smart Phone 

  1. Go into the network settings of your phone. 
  2. Check that you are connected to the correct wireless network.



  3. Open a web browser on your phone.
  4. Type into the address bar the IP address of the Doors.NET host. 
  5. You should see the Doors.WEB™ log on window.



  6. Enter the Doors.NET user name and password (the default is admin for both).
  7. Click the LOGIN button. 
  8. You will see a LOGOUT button in the middle of the screen.
  9. Press the menu icon in the upper left to display the three menu items. 



  10. You are now ready to use the Doors.WEB™ client. 

2.0 Navigating the Doors.WEB User Interface

2.1 Connecting to the System



Once Doors.WEB™ is installed the user interface can be accessed from any device which has an internet browser. Following installation, you simply open a browser and then type the Application Server IP address into the address bar. The default URL uses port 8080 but this can be easily changed. Click here for further details.


2.2 Home


Returns you to the home screen.


2.3 Live Events



The Live Events table displays system events as they happen in real-time. 



System event examples are: access granted messages, access denied messages, door opened, door closed, door held, door forced, etc. You can sort the information by any column by changing the Sort By column and checking or un-checking the Reverse Order check-box.


2.4 Control Doors



Loads a list of all readers on the system. Use the control doors screen to lock, unlock or send a command to unlock a door for a short period of time.
  1. Lock - Override any existing schedule the reader is following - the door will be locked.
  2. Unlock - Override any existing schedule the reader is following - the door will be unlocked.
  3. Timed Unlock - Override any existing schedule the reader is following, to unlock a reader for a period of time (strike time) defined in Doors.NET (it is 7 seconds by default).
  4. Restore - Causes a reader to resume following its allocated schedule - The door may be locked or unlocked.

Note: Suspending and restoring auto-unlock time schedules is not supported with the standard NXT controllers. The restore button will not be available for standard NXT doors.


2.5 Cardholders



Directs you to sub-menus relating to cardholder and credential administrative tasks. The cardholders section allows you to: l Add, edit and delete cardholders. l Add, edit and delete assigned credentials, such as cards, tags and pins.


3.0 Tool Bar

3.1 Login/Logout

The Operator may login or logout through the Key tool, if the operator is not currently logged in, a dialog for username and password is provided to login. If the user is currently logged in, a logout button is provided; user names and passwords are not case sensitive.

The Doors.Net License defines the number of concurrent Doors.WEB™ connections. The license value can be found under Capacities > Web Browser Clients. Each system administrator should possess a unique user name and password to ensure accurate history is maintained in the Doors.Net database.

The Operator’s current log status is displayed under the Key icon by a given color:

• No colored line – unknown log status.
• Red line – Operator is logged out.
• Green line – Operator is logged in. 

3.2 Settings

To affect Doors.WEB™ Client settings, the operator must be signed in. Settings are device specific, so an operator may configure different settings on a range of devices. The operator’s settings are stored locally on the device in HTML5 Local Storage, if the operator’s browser doesn’t support HTML5 Local Storage and they wish to save their settings, a browser update must be performed; using a browser in Private Mode will also prevent the settings from being saved. Selecting the Settings icon presents the following options.

3.3 Cardholders

Cardholder Settings allows the Operator to define the preferences regarding the level of information to display when in the Cardholder related areas of the program. By default, Emergency, Contact and Company information are not displayed, these may be enabled by entering Cardholder Setting and checking the preferred check box. 

3.4 Live Events Columns

The Operator is directed to Live Events page and a table of columns and display widths are presented. Display or hide any given column by checking the corresponding check box, adjust the column width by changing the number value next to the column name or by using the up and down arrows that appear when the width number is selected; any changes made to the column settings are automatically saved as the changes are made. 

3.5 Languages

You may choose between the following languages:

• English (United States)
• Spanish (Mexico)

The default language is English (US). If you find that selecting another language fails to translate, then the browser doesn’t support HTML5 Local Storage and a browser update is required, or Private Mode is enabled and must be disabled. 

3.6 Bottom Bar

Version The left region of the bottom bar will indicate the current version of Doors Web Client. Connection The right region of the bottom bar provides connection information between the Doors Web Client and the Web Server. 


4.0 Live Events



The Live Events grid is accessed via the menu icon.



It is a dynamic grid that allows you to view system events as they occur.

4.1 Sorting Live Events Information

By default, when accessing the live events grid using a smart phone only 3 columns will be displayed. If using a PC you will see the following columns:
  1. Server Time
  2. Controller Time
  3. Location
  4. Message
  5. Detail
  6. First Name
  7. Last Name
  8. Cardnumber
  9. Imprint
  10. IP address
You may sort the event information by selecting one of the options in the Sort By: list.



4.2 Live Events Columns


Click the Settings icon >> select Live Event Columns. 



You will be directed to Live Events page and a table of columns and display widths are presented. Display or hide any given column by checking the corresponding check box, adjust the column width by changing the number value next to the column name or by using the up and down arrows that appear when the width number is selected; any changes made to the column settings are automatically saved as the changes are made.


5.0 Control Doors

The Control Doors page loads a list of all the doors on the system. 



To the right of each door name you can see there are door command buttons allowing you to lock, unlock or unlock the door for a short period of time. 

  1. UNLOCK - Pressing this button will immediately unlock the door.
  2. LOCK - Overrides an existing schedule that the door may be following and will lock the door.
  3. TIMED UNLOCK - Overrides any existing schedule that the door may be following and will temporarily unlock the door (this is the strike time set in Doors.NET) and the default time is 7 seconds.
  4. RESTORE - when one of the above lock or unlock buttons are used any assigned schedule will be suspended. Use the resume button to resume the assigned schedule.

Note: Suspending and restoring auto-unlock time schedules is not supported in Doors.WEB with the standard NXT controllers. 


6.0 Cardholders

The Cardholders section takes you to the cardholder administrator tasks:


  1. Add, edit and delete a cardholder.
  2. Add, edit and delete a cardholder's credential, such as a card or fob/tag

6.1 Edit Cardholders

  1. Tap the Edit Cardholder icon to enter the cardholder edit screen.
  2. The last name alphabet menu will appear.
  3. To select a specific cardholder:
    a. Select the letter corresponding to the cardholder last name via alphabet menu > locate the specific cardholder > press Edit.
    b. Press the magnifying glass icon at the top of the alphabet menu > Enter a first name,  and/or last name > press the magnifying glass below the last name >> find the cardholder in the list.
    c. To load the entire list of all cardholders on the system, press the small question mark located at the bottom of the alphabet menu. The entire list of cardholders will then appear:



  4. Edit the cardholder fields, as required. Only the first name and last name are mandatory fields.



  5. Add, Edit or remove cards/tags/PINs in the Credentials section of the cardholders page.
  6. After editing cardholder information, remember to press on Save Changes. Changes will not be made until Save Changes has been pressed.

    NOTE: To load the entire list of all the cardholders on the system, press the small question mark located at the bottom of the alphabet menu.



6.2 Add Cardholders

  1. Press the Add Cardholder icon.



  2. Enter the new cardholders full name (first name and last name are required fields).
  3. Select the Access Permission for the new cardholder (this determines which doors they can gain access).
  4. Add cards/tags/PINs by pressing the green button with a white cross (in the top left of the Credentials section.



  5. Remember, to commit changes you must press the Save Changes button.




6.3 Remove Cardholders

  1. Tap the Remove Cardholder icon. 



    a. Select the letter corresponding to the cardholder last name via Alphabet Menu > locate the specific cardholder > press Delete.
    b. Press the magnifying glass icon at the top of the Alphabet Menu > Enter a first name, and/or last name > press the magnifying glass below the last name >> find the cardholder in the list and press Delete.

  2. The cardholder will be removed from the software and subsequently will be removed from the system hardware.

    NOTE: To load the entire list of all the cardholders on the system, press the small question mark located at the bottom of the alphabet menu.


6.4 Cardholder Fields

The cardholder fields provide you with information about the selected cardholder. There are additional fields which are not displayed by default.

Enable Additional Cardholder Information

  1. To enable additional cardholder information, got to: Settings >> Cardholders >>.



  2. The additional selections will appear.
  3. Place a checkmark against each option to display.



  4. Emergency Contact and Additional Information fields will now display for any cardholder record you open.
  5. Go to the main menu and select Cardholders.



  6. If you now add or edit a cardholder the additional fields will display.


Cardholder Details

  1. Each card record must have a first name and last name (middle name is optional). 

Validation

To assign an expiration date for this cardholder, check Enable Expiration Date for this Cardholder. This will then display the Expiration Date field, allowing you to specify an expiry date. Change the Valid From to and enter a future date to pre-register the assigned card/tag. The date formats are determined by the browser's region settings.

1st and 2nd Emergency Contacts

When enabled, the following fields are available but are not mandatory:
  1. Contact Name - Person to contact in the event of an emergency.
  2. Home Phone - Home number of the emergency contact.
  3. Mobile Phone - Cell/Mobile number of the emergency contact. 

Contact Information and Company Information

When enabled, the contact information is intended to record contact details for the cardholders. Complete any of the fields provided, none of the following fields are mandatory.



The company information is intended to record details about the company which the cardholder is employed by. Again, none of the following fields are mandatory. The state drop-down list is populated by the Doors.NET server based on the regional settings. 




6.5 Cardholder Settings



Cardholder Settings allows you to define the preferences regarding the level of information to display when in the Cardholder related areas of the program. By default, Emergency, Contact and Company information are not displayed, these may be enabled by entering Cardholder Settings and checking the preferred check box.

Credentials

Credentials are the cards or tags that are assigned to cardholders via the Add Cardholder button. 



The Doors.NET Web Client allows you to manually enroll the following credential types:
  1. NXT (64-bit)
  2. Keri MS Format
  3. Wiegand 26-bit
  4. RAW

Manual enrolling a single credential at a time is the only method available with the Web Client. Block Enrollment or Presentation Enrollment must be performed from the standard Doors.NET client.

After adding a new cardholder and a new credential you can then add additional credentials via the Edit Cardholder button.



Note: Each cardholder record MUST have at least a first name and a last name, otherwise you will not be able to save the new record.


Edit Credentials

When editing an NXT, MS or 26 Bit Wiegand credential, only the imprint and status may be changed, this doesn’t affect the internal number, only the number printed on the credential. If the internal number is not correct, the credential must be deleted and recreated.

  1. To edit an assigned credential open a cardholder record. 
  2. Click the green and white icon in the top left of the Credentials section.



  3. Change the required values.



  4. Click Done.
  5. The changed value will be displayed on the cardholder Credential section.



Remove Credentials

Note: To remove a credential, simply press the Delete button.


Add Credentials

  1. When creating a new Credential, start by selecting the format from the Format drop-down list. 



  2. The available fields on the credential add window will change according to the selected format.
  3. If using MS credentials or 26-bit Wiegand credentials, input the facility code and imprint.



  4. If you are using NXT credentials you are not required to enter a facility code. so you only have to enter the imprint. 



  5. If using and other formats then the card data is formats are enrolled as RAW, enter the imprint and card number > set the issue code to the next sequential value, starting a 0 > set the card status to active > press Done. 
  6. Click Done and the credential will be added to the cardholder record.
  7. The Cardnumber field is not editable because the unique cardnumber is automatically calculated when you click Done.



  8. If you have already added the cardholders first name and last name click the Save Changes button.

    NOTE: New, edited and deleted credentials are not saved to the database until the Save Changes button is pressed. 


You can add additional credentials to the cardholder record via the Edit Cardholder button.


Summary



  1. Imprint - the number printed on the card or tag, this may also be a PIN. An imprint doesn’t contain any letters or special characters.
  2. Status - The status of a credential - Active suggest it’s currently is use and is allowed to function. Any other status will prevent the credential from working.
  3. Cardnumber - A calculated number not visible on the credential and only used for enrollment with the RAW format.
  4. Issue Code - A tracking method to determine how many times a credential has been issued, only used with RAW format.
  5. Format - A set of rules about the credential that defines how the system will interpret the credential’s information. The format is normally found on the credential packaging or provided by the system installer to the end-user.
  6. If using NXT credentials, enter the imprint > set the card status to active > press Done.
  7. If using MS credentials, enter the imprint and facility code > set the card status to active > press Done.
  8. If using 26 Bit Wiegand credentials, enter the imprint and facility code > set the card status to active > press Done.
  9. All other formats are enrolled as RAW, enter the imprint and card number > set the issue code to the next sequential value, starting a 0 > set the card status to active > press Done.

Remove Credentials

To remove a credential from a Cardholder, find the credential in the list > press Delete > Press Confirm > press Done. 


7.0 Situation Manager

Situation Manager is an advanced Doors.NET feature that implements Global Lock and Global Unlock commands. The icon for Situation Manager is only displayed if Situation Manager is enabled through Doors.Net. Situation Manager can’t be enabled via the Doors.WEB™ client. The Situation Manager feature allows you to immediately lock or unlock a designated groups of doors, over multiple controllers.

NOTE: There are certain rules and limitations associated with Situation Manager when using the PXL controllers. These are covered in a separate document which can be accessed at the bottom of this page.

Situation Manager provides three level of global control: 

7.1 Situation Normal


Returns readers to their normal state – if they are online. 


7.2 Global Unlock



Unlocks all readers on the system – if they are online. 


7.3 Global Lock



Locks all readers on the system – if they are online.

The following list describes how the Situation Manager implements Global Lock/Unlock:

  1. When enabled, Doors.WEB™ displays a Situation Manager sub-group of icons in the program ribbon bar. These icons display current state and allow an operator to activate Global Lock, Global Unlock, or return to normal operating state.
  1. When a Global Lock command is initiated, designated doors immediately return to their normal, valid credential required state. All Auto-Unlock/ Lock Timezones are overridden, but all valid credentials will be granted access.

  2. When a Global Unlock command is initiated, designated doors are immediately unlocked.

  3. Global Unlock and Global Lock commands can operate over multiple controllers and over multiple gateways, even if they are different gateway types (for example, a site with NXT and PXL doors). 

7.4 Enable Situation Manager

  1.  Log into the Doors.NET standard client. 
  2. Got to Setup >> System Options.



  3. On the System Options window, click Situation Manager.



  4. Within the General settings set Enabled to Yes.



  5. In the Global Configuration section set Hardware Control to Software has Precedence.
  6. Save the properties.
  7. Return to the Doors.WEB™ client home page and you will see the additional Situation Manager icon.




7.5 Configuration Options

There are various settings and options for the Situation Manager feature, such as whether Global Lock has precedence or if Global Unlock has precedence, specifying if certain doors should not respond to Global Unlock/Lock commands and there are rules regarding the mandatory use of “Enter Reason for Change” and the minimum length of input are set from within Doors.Net, at a minimum the operator may optionally enter a message of any length. A message will display on all Doors.WEB™ clients as a timed pop-up in the bottom right corner to indicate a change in the Situation Manager has occurred. If a message is entered in “Enter Reason for Change”, the text will be displayed in Live Events.

Note: There are also a few implementation differences between the PXL controllers and other hardware platforms, for further details refer to the appropriate section in the standard Doors.NET online help or download one of the PDF documents listed at the bottom of the page.


7.6 Using Situation Manager

To change the situation manager:
  1. Press the required situation manager icon (Normal, Lock or Unlock).



  2. Enter a message if required (or desired).
  3. Press the confirmation button below the area for “Enter Reason for Change”. 






    
P/N: 02311-001 Rev. C
   



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