Doors.NET Password Recovery Request

Doors.NET Password Recovery Request


Please submit all password recovery requests via the following web page:


The online request form makes it easier for Keri to keep a record of all password recovery requests – the requested data is easier to store, search for and reference, should there be any questions.

We try our best to ensure every password recovery request is valid. It can take up to two
business days to verify, schedule, and perform a password recovery request.
  • Doors.NET software revisions v4.0.2.xx and earlier use an existing password recovery
    method within SQL.
  • Doors.NET software revisions v4.0.3.xx and greater use encrypted passwords which requires
    the use of an in-house developed decryption tool for password recovery.
In either case, following approval of the request one of our Technicians will contact the requesting
Installer/Dealer contact to schedule a time to perform the password recovery.

Required Information for a Password Recovery Request
Please fill out the password recovery online form completely and as thoroughly as possible. Valid information
is required in every field. Any missing or incomplete information will delay the processing of the password recovery request.


Notes:
- All the fields are mandatory.
- You will need to register and log into the Kerisys.com website to access the password recovery form.



    • Related Articles

    • Doors.NET Troubleshooting Guide

      The following guide aims to assist you in troubleshooting and identifying some of the issues that may be encountered when setting up and using the Doors.NET software and supported hardware. Where there are multiple possible causes, the suggested ...

    • Change Operator Password Strength

      1.0 Introduction Effective from Doors.NET v_4.0.2 is it now possible to increase the required strength of the operator passwords. Once set, all operator passwords will be required to meet the minimum password level. Doors.NET has a default password ...

    • Doors.NET - End User's Guide

      Doors.NET user guide for the end-users (attached).

    • Doors.NET - End Users Guide

       Doors.NET End Users Guide (attached)

    • Change the Admin Password Notification

      1.0 Introduction This feature allows the system administrator to control the amount of time between password changes for all users of the system. The default setting is every 90 days for new systems. An upgraded system will be set to Never until the ...