Edit Confluence Access Rights
Certain changes to access rights will be updated simply by placing the No Tour credential onto the MT20W reader, whereas other changes will result in a change to the database and therefore a database download will be required for each locks that are affected.
Here is a list of common administrative changes that are made to access rights and whether on not the change requires a database download (lock update).
When an administrative change requires a database download, the locks can be updated in one of three different methods:
Using mobile app.
If the lock has Wi-Fi, it can be scheduled for automatic updates.
Linking the lock to a Gateway. Update can be initiated directly from the web portal.
Update Methods for Administrative Changes
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Administrative Change
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Update Type Required
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Update Action
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Assigning a New Access Group
| Credential and Lock profile update | Present the credential to the MT20W AND update the lock using the mobile app |
Assigning Individual Access
| Credential Update | Present the credential to the MT20W |
Assigning Existing Access Group
| Credential Update | Present the credential to the MT20W |
Removing Doors From Access Groups
| Lock profile update | Lock update is recommended |
De-selecting Individual Doors
| Credential Update | Present the credential to the MT20W |
Change a Card from Never Expire to Temporary (set an activation and expiration time and date)
| Credential Update | Present the credential to the MT20W |
Adjust the activation/expiration date | Credential Update | Present the credential to the MT20W |
Changing a Cardholder's Access Group | Credential Update | Present the credential to the MT20W |
Deleting a Credential | Lock Profile Update | Lock update is recommended and secure (if a card is lost or replaced) |
Deleting an Access Group | Lock profile update | Lock update is required |
Deleting an Access Group
| Lock Profile Update | Lock Update is Required
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Note: If you remove a cardholder's access group and you are in possession of the card, you can present the credential to the MT20W reader and the credential access rights will be updated. If you do NOT have the credential you will need to visit the lock to perform an update using the mobile app.
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