Edit Confluence Access Rights

Certain changes to access rights will be updated simply by placing the No Tour credential onto the MT20W reader, whereas other changes will result in a change to the database and therefore a database download will be required for each locks that are affected.

Here is a list of common administrative changes that are made to access rights and whether on not the change requires a database download (lock update).

When an administrative change requires a database download, the locks can be updated in one of three different methods:

Using mobile app.
If the lock has Wi-Fi, it can be scheduled for automatic updates.
Linking the lock to a Gateway. Update can be initiated directly from the web portal.

Update Methods for Administrative Changes
Administrative Change	Update Type Required	Update Action
Assigning a New Access Group	Credential and Lock profile update	Present the credential to the MT20W AND update the lock using the mobile app
Assigning Individual Access	Credential Update	Present the credential to the MT20W
Assigning Existing Access Group	Credential Update	Present the credential to the MT20W
Removing Doors From Access Groups	Lock profile update	Lock update is recommended
De-selecting Individual Doors	Credential Update	Present the credential to the MT20W
Change a Card from Never Expire to Temporary (set an activation and expiration time and date)	Credential Update	Present the credential to the MT20W
Adjust the activation/expiration date	Credential Update	Present the credential to the MT20W
Changing a Cardholder's Access Group	Credential Update	Present the credential to the MT20W
Deleting a Credential	Lock Profile Update	Lock update is recommended and secure (if a card is lost or replaced)
Deleting an Access Group	Lock profile update	Lock update is required
Deleting an Access Group	Lock Profile Update	Lock Update is Required

Note: If you remove a cardholder's access group and you are in possession of the card, you can present the credential to the MT20W reader and the credential access rights will be updated. If you do NOT have the credential you will need to visit the lock to perform an update using the mobile app.

Edit Confluence Access Rights

Edit Confluence Access Rights

Update Methods for Administrative Changes

Administrative Change

Update Type Required

Update Action

Assigning a New Access Group

Assigning Individual Access

Assigning Existing Access Group

Removing Doors From Access Groups

De-selecting Individual Doors

Change a Card from Never Expire to Temporary (set an activation and expiration time and date)

Adjust the activation/expiration date

Changing a Cardholder's Access Group

Deleting a Credential

Deleting an Access Group

Deleting an Access Group