Edit Confluence Access Rights

Edit Confluence Access Rights

Certain changes to access rights will be updated simply by placing the No Tour credential onto the MT20W reader, whereas other changes will result in a change to the database and therefore a database download will be required for each locks that are affected.

Here is a list of common administrative changes that are made to access rights and whether on not the change requires a database download (lock update).

When an administrative change requires a database download, the locks can be updated in one of three different methods:
  1. Using mobile app.
  2. If the lock has Wi-Fi, it can be scheduled for automatic updates.
  3. Linking the lock to a Gateway. Update can be initiated directly from the web portal.



Update Methods for Administrative Changes                          




Administrative Change 


Update Type Required


Update Action


Assigning a New Access Group

Credential and Lock profile update
Present the credential to the MT20W AND update the lock using the mobile app


Assigning Individual Access

Credential Update
Present the credential to the MT20W

Assigning Existing Access Group

Credential Update
Present the credential to the MT20W


Removing Doors From Access Groups

Lock profile update
Lock update is recommended


De-selecting Individual Doors

Credential Update
Present the credential to the MT20W

Change a Card from Never Expire to Temporary (set an activation and expiration time and date)

Credential Update
Present the credential to the MT20W

Adjust the activation/expiration date

Credential Update
Present the credential to the MT20W

 Changing a Cardholder's Access Group

Credential Update
Present the credential to the MT20W

Deleting a Credential

Lock Profile Update
Lock update is recommended and secure (if a card is lost or replaced)

Deleting an Access Group

Lock profile update
Lock update is required

Deleting an Access Group

Lock Profile Update
Lock Update is Required
 

Note: If you remove a cardholder's access group and you are in possession of the card, you can present the credential to the MT20W reader and the credential access rights will be updated. If you do NOT have the credential you will need to visit the lock to perform an update using the mobile app.


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