1.0 Introduction

This installation guide provides basic installation information, drawings and controller setup
instructions to use when installing the Entraguard Platinum telephone entry controller.

The Entraguard Platinum controller may be used standalone or may be connected to an access
control network of PXL-500 controllers. For instructions on how to install a postal lock, see the
Entraguard Platinum Postal Lock Installation Application Note (P/N: 01964-001).

Note: It is the responsibility of the installation organization to have technically qualified
personnel performing the hardware installation.

2.0 Important Note:

Keri Public Statement on the Amazon Key

3.0 Drawings

3.1 Entraguard Platinum Enclosure

          The Entraguard Platinum Telephone Entry Enclosure

3.2 Platinum Enclosure Mounting Diagram

3.3 New Style Platinum Telephone Entry Controller
Wiring Diagram

3.3 Old Style Platinum Telephone Entry Controller
Wiring Diagram

Notes:

• You must power down the unit before attempting to make or remove any connections.
  Failure to do so may damage the controller.

• In order to use the internal modem in the Entraguard Platinum controller, Jumper 11 must be set.

3.3 Board Placement of a PXL Controller

Note: For information on the optional PXL-500/PXL-510 board, see the PXL-500/PXL-510 Quick Start Guide (P/N 01918-001). For information on the optional PXL-500G-1 board and gate control, see the PXL-500G-1 Quick Start Guide (P/N 01532-001).

4.0 Jumpers and LEDs

4.1 Jumpers

• J14 – connects to the postal lock on the old style Platinum controller

• J16 – connects to the postal lock on the new style Platinum controller

• J11 – requires a jumper to enable communication through the internal PC modem

• J19 & J20 – requires jumpers to enable serial communication

• J11, J19, and J20 must all be removed for LAN operation which is only available on
new style controller PCBs

4.2 LEDs

Note: The old style unit will NOT have all LED indicators listed below:

• D32 – unit power ON

• D41 – reversed power/over current indicator

- Red indicates reversed power

- Green indicates over current condition

• D20, D18, D30, D25 – Relay active

• D29 – RS-485 shield connected on the primary controller

• D4, D5, D6 – RS-232 serial communication activity

5.0 Controller to Host PC Communication

There are two methods of communication between the primary Entraguard controller and the host PC: serial RS-232 or LAN.

Note: A serial connection is only supported with Doors.NET (software version v5.4.0.8 and older). Borealis requires a LAN connection.

5.1 Serial RS-232

An RS-232 serial port connection is made by either:

• a direct serial connection (50 feet maximum)

• through an internal PC modem or external modem

• USB to serial converter – uses the Direct to PC serial connection

Notes:

• If your PC has an internal modem, that modem may be prevented by the PC from properly operating with an Entraguard controller. For modem connections, Keri recommends using an external modem for reliable operation.
• LED D6 will be green when there is proper RS-232 serial communication.
• Modem communication is not supported on PXL or Entraguard controllers with Doors.NET v4.9.0 and above.

5.2 Modem Connection

5.3 LAN

A LAN connection is made using a LAN-520 device connected to J7 on the new style Entraguard
controller. A LAN unit is only required for the primary controller.

• For LAN operation, J11, J19, and J20 must be removed.
• Please refer to the LAN-520X LAN Port Installation Guide for detailed information on configuring the LAN unit.

Note: LAN connectivity is not supported on the Old Style Controller board.

6.0 Setup the Entraguard Controller

If you're turning system power on for the first time, certain tasks must be performed prior to
entering access control information from the software. On the Entraguard Platinum main board,
hold the Reset Button (SW1) down and turn the controller’s power on. After the controller beeps
once, indicating the controller’s firmware is ready for programming, release the SW1 button.
The LCD on the front panel will display the Reset Menu. From this menu you may perform these
tasks: set the controller’s address, clear the controller’s memory, set the microphone volume,
run diagnostics, and set the LCD font

Note: If no keys have been selected within 60 seconds, the unit will time out and go directly to the default message. In order to reach the Reset Menu, the unit must be powered up again (with the S1 button held down).

6.1 Set Unit Address

The controller’s address may only be set through the Reset Menu. Once you have performed the necessary steps to reach the Reset Menu as described above. To set the desired operating address for the controller, press 1 on the keypad. The Set Panel Address screen appears on the LCD.

The address range is from 1 to 128. The primary controller must be set to address 1. Other
secondary Entraguard/PXL controllers may be assigned any number from 2 to 128.

If the address shown as current is correct, you may either enter the same address and press *, or just press * to return to the reset menu. If you do not enter a new address, or enter the same address that is already assigned to this unit, you will need to clear the memory separately
(refer to the Clear the Controller’s RAM section, below).

Note: Changing the address of an Entraguard Platinum controller completely erases all information within the controller. It is vitally important that you collect all event data from the controller before changing the address. Once the address is changed (and the RAM is automatically cleared) the event information in the controller is lost and cannot be recovered.

If the address shown as current needs to be changed, enter the new address by pressing the
numbers on the keypad. The number selected will show in the new line. If you enter the wrong
number, simply press CLEAR to erase what has been entered. When you are satisfied with the
address entered, press *. If you have changed the number from what is shown as current,
the controller will automatically clear the memory as it changes the address.

Once the memory has been cleared, the unit is ready to be configured. The LCD will display a
warning that the unit has not been initialized. This display will rotate with the Entraguard default
display until a Total Update from Doors.NET or Borealis has been performed. Once an update has been performed, only the default will be displayed.

6.2 Clear Unit Memory

Once the memory has been cleared, the unit is ready to be configured. The LCD will display a
warning that the unit has not been initialized. This display will rotate with the Entraguard default
display until a Total Update from the software has been performed. Once an update has been
performed, only the default screen messages will be displayed.

From the Clear Memory screen you may either:

1. Press 1 to clear the controller’s RAM. The LCD will change to show the memory is being cleared.
Once the controller’s RAM has been cleared, the unit is ready for use. The LCD will rotate between
the Initialization Warning and Entraguard Default screens until a Total Update from Doors.NET or
Borealis has been performed.

OR

2. Press 2 to return to the Reset Menu without clearing the controller’s RAM.

Note: Clearing the system RAM completely erases all information within the Entraguard Platinum controller, except for the controller address. If there is any information in system RAM from an access control installation and the system RAM is cleared, the information in the controller is lost and cannot be recovered, and a Total Update must be performed.

6.3 Diagnostics and Troubleshooting

For information regarding the diagnostics screens and troubleshooting the Entraguard Platinum
Controller, see the Entraguard Troubleshooting and Diagnostics Guide (P/N 01912-001).

6.4 LCD Setup

The EntraGuard LCD (located on the front of the Entraguard Platinum controller) is capable of using two different font sizes. The default is set for the large size. However, if the small size font would be preferred as the default, it may be changed through the reset menu. From the Reset Menu, press 5 for LCD Setup. The LCD Setup menu will appear on the LCD.

1. Select 5 on the keypad to change the default font size. The Set Font Default Menu appears.
2. Press 1 to make the default font small.
3. Press 2 to make the default font large.
   
   Note: Users may temporarily change the font size when using the Entraguard Platinum
   controller, but any changes made will always return to the default as selected here.
   
   
4. Once the font size is selected a Font set to small/large window appears corresponding
   to your selection.