Entraguard Silver Installation Guide

Entraguard Silver Installation Guide

1.0 Introduction

This installation guide provides installation information, drawings, and controller setup
instructions for the Entraguard Silver telephone entry controller. The Entraguard Silver controller may be used alone or may be connected to an access control network of PXL-500 controllers.

 

For instructions on how to install a postal lock, see the Entraguard Silver Postal Lock Installation
Application Note (P/N: 01964-001).

 

Note: It is the responsibility of the installation organization to have technically qualified
personnel performing the hardware installation.

 

2.0 Important Note:

Keri Public Statement on the Amazon Key

 

Keri Systems, Inc. has updated its policy regarding the integration of
Amazon devices with Keri Systems controllers.

 

We are pleased to inform you that Amazon has now provided official installation
documentation for Keri products within their installation app. As a result, Keri Systems
will allow Amazon devices to be installed alongside Keri controllers when following
the guidelines and best practices provided by Amazon.

 

This change reflects our commitment to supporting secure and flexible access solutions
that enhance customer convenience, including use cases such as Amazon delivery access.

 

Please note the following:

  • Installers must follow Amazon’s official documentation and procedures for
    installing Amazon devices with Keri hardware.
  • Keri recommends that all installations be performed by trained professionals
    familiar with both Keri and Amazon device requirements.
  • Any damage caused by improper installation or failure to follow approved
    documentation may still void the controller warranty.
  • Responsibility for any security concerns or access control changes introduced
    by the integration rests with the Building Owner or Manager.

Keri Systems remains dedicated to providing robust access control solutions.
We will continue to monitor and evaluate integrations to ensure the safety
and satisfaction of our customers.

 


3.0 Drawings

3.1 Entraguard Silver Enclosure

 

          The Entraguard Silver Telephone Entry Enclosure

 

 

3.2 Silver Telephone Entry Controller Wiring Diagram

EG Silver Wiring

Notes:

  • You must power down the unit before attempting to make or remove any connections. Failure to do so may damage the controller.
  • In order to use the internal modem in the Silver Controller, Jumper 11 must be set.

 

3.3 Board Placement of a PXL Controller

 

Note: For information on the optional PXL-500/PXL-510 board, see the PXL-500/PXL-510 Quick Start Guide (P/N 01918-001). For information on the optional PXL-500G-1 board and gate control, see the PXL-500G-1 Quick Start Guide (P/N 01532-001).

 

4.0 Jumpers and LEDs

4.1 Jumpers

• J14 – connects to the postal lock on the controller

• J11 – requires a jumper to enable communication through the internal PC modem

• J19 & J20 – requires jumpers to enable serial communication

• J11, J19, and J20 must all be removed for LAN operation which is only available on new style
controller PCBs

 

4.2 LEDs

• D32 – unit power ON

• D41 – reversed power/over current indicator

- Red indicates reversed power

- Green indicates over current condition

 

• D20, D18, D30, D25 – Relay active

• D29 – RS-485 shield connected on master controller

• D4, D5, D6 – RS-232 serial communication activity

 

5.0 Controller to Host PC Communication

There are two means of communication between the master controller and the host PC:
serial RS-232 or LAN.

 

5.1 Serial RS-232

An RS-232 serial port connection is made by either:

• a direct serial connection (50 feet maximum)

• through an internal PC modem or external modem

• USB to serial converter – uses the Direct to PC serial connection

 

 

EG 232 Connect

 

Notes:

  • A serial connection is only supported with Doors.NET (software version v5.4.0.8 and older).
  • PXL and Entraguard controllers are not supported in Doors.NET after v5.4.0.8.
  • If your PC has an internal modem, that modem may be prevented by the PC from properly operating with an Entraguard controller. For modem connections, Keri recommends using an external modem for reliable operation.
  • LED D6 will be green when there is proper RS-232 serial communication.
  • Modem communication is not supported on PXL or Entraguard controllers with Doors.NET v4.9.0 and above.

 

5.2 Modem Connection

 

EG Modem Wiring


5.3 LAN

A LAN connection is made using a LAN-520 device connected to J7 on the New Style Entraguard controller. A LAN unit is only required for the primary controller.

 

For LAN operation, J11, J19, and J20 must be removed.

 

Please refer to the LAN-520X LAN Port Installation Guide for detailed information on configuring the LAN unit.

 

Note: LAN connectivity is not supported on the Old Style Controller board.

 

6.0 Setup the Entraguard Controller

If you're turning system power on for the first time, certain tasks must be performed prior to setting up the controller in the software. On the Entraguard Silver main board, hold the Reset Button (SW1) down and turn the controller’s power on. After the controller beeps once, indicating the controller’s firmware is ready for programming, release the SW1 button. The LCD on the front panel will display the Reset Menu. From this menu you may perform these tasks: set the controller’s address, clear the controller’s memory, set the microphone volume, and check diagnostics.

 

EG Set Address

 

Note: If no keys have been selected within 60 seconds, the unit will time out and go directly to the default message. In order to reach the Reset Menu, the unit must be powered up again.

 

6.1 Set Unit Address

The controller’s address may only be set through the Reset Menu. Once you have performed the necessary steps to reach the Reset Menu as described above. To set the desired operating address for the controller, press 1 on the keypad. The Set Panel Address screen appears on the LCD.

 

EG Set the Address

The address range is from 1 to 128. The primary controller must be set to address 1. Other
secondary Entraguard/PXL controllers may be assigned any number from 2 to 128.

 

If the address shown as Current is correct, you may either enter the same address and press *, or just press * to return to the reset menu. If you do not enter a new address, or enter the same address that is already assigned to this unit, you will need to clear the memory separately (refer to the Clear the Controller’s RAM section, below).

 

Note: Changing the address of an Entraguard Silver controller completely erases all information within the controller. It is vitally important that you collect all event data from the controller before changing the address. Once the address is changed (and the RAM is automatically cleared) the event information in the controller is lost and cannot be recovered.

 

If the address shown as Current needs to be changed, enter the new address by pressing the numbers on the keypad. The number selected will show in the New line. If you enter the wrong number, simply press CLEAR to erase what has been entered. When you are satisfied with the address entered, press *. If you have changed the number from what is shown as current, the controller
will automatically clear the memory after it changes the address.

 

EG Clear Memory

 

 

6.2 Clear Unit Memory

Once the memory has been cleared, the unit is ready to be configured. The LCD will display a
warning that the unit has not been initialized. This display will rotate with the Entraguard default
display until a Total Update from Doors.NET has been performed on the unit. Once an update
has been performed, only the default will be displayed.

 

From the Clear Memory Screen you may either:

 

1. Press 1 to clear the controller’s RAM. The LCD will change to show the memory is being cleared. Once the controller’s RAM has been cleared, the unit is ready for use. The LCD will rotate between the Initialization Warning and Entraguard Default screens until a Total Update from Doors.NET has been performed on the unit.

 

OR

2. Press 2 to return to the Reset Menu without clearing the controller’s RAM.

 

Note: Clearing the system RAM completely erases all information within the Entraguard Silver controller, except for the controller address. If there is any information in system RAM from an access control installation and the system RAM is cleared, the information in the controller is lost and cannot be recovered, and a Total Update must be performed.

 

6.3 Diagnostics and Troubleshooting

For information regarding the diagnostics screens and troubleshooting the Entraguard Silver
Controller, see the Entraguard Troubleshooting and Diagnostics Guide (P/N 01912-001).



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