If you are using an iOS device you will have to use iTunes to obtain a copy of the backup file. The following steps explain how to copy the backup file to the PC via iTUNES.

1. Connect your iOS device to the PC.
2. Open iTunes on the PC.
3. Log into iTunes.
4. Click on the small iPhone/iPad icon.
5. The device main menu will appear on the left side of the screen.
6. Click on File Sharing.
   
   
   
   
7. Select the Intelliprox Blue installed app.
8. You will see the controller main directories.
9. Select the Intelliprox Blue folder then click the SAVE TO... button.
10. Save the folder to a location on the PC.