1.0 Introduction

The following steps explain how to upgrade the firmware on a KB controller via the Borealis user interface.

2.0 Check if the Controller Requires a Firmware Upgrade

1. Once you have the controller(s) online, open live events via the last menu option on the left.
   
   
   
   

2. If a controller requires a firmware upgrade you will see several firmware upgrade required events.
   
   
   
   

3. Make a note of the controller name (displayed in the Description field).
4. Return to the controller list (Hardware >> Controllers).
5. Use the controller's Action drop-down list and select Flash.
   
   
   
   
6. The select firmware version dialog box will appear.
7. Select the firmware file from the version drop-down list (there will only be one version which will be the latest version).
8. Click the SAVE button.
   
   
   
   
9. At the top of the screen you will see a notification that the firmware upgrade has started.
10. Open live events again and you will see a firmware upgrade started event.
    
    
    
    
11. Wait for the KB controller to go offline and then come back online again.
    
    Note: Please wait as it can take a couple of minutes for the controller firmware upgrade to complete.