MP2500 Controller Setup

MP2500 Controller Setup

1.0 Introduction

The MP2500 is a powerful intelligent controller with native network support and is scalable to 64 doors/openings. Built on the Authentic Mercury platform, the intelligent controller uses an on-board Ethernet port to connect to cloud or server-based access control hosts. The intelligent controller preforms access control, alarm management, and scheduled operations - all in single package.

 

The MP2500 provides a two-door interface with auxiliary I/O, including onboard I/O for 2 readers, 8 supervised inputs and 4 relay outputs. The controllers support a wide range of reader communication connections, including Wiegand, clock and data, RS-485 as well as all combinations of ID technologies such as magnetic stripe, proximity, smart cards, keypads, and LCD terminals.

 

This document explains how to setup and configure an MP2500 Controller with the Doors.NET software. All MP controllers are pre-configured for use on a network, therefore additional TCP/IP configuration must take place in the field prior to placing each unit into service.

 

The following steps explain how to add the controller to the Doors.NET software and then configure the controller with a static IP address.

 

 

Notes:

  • The following setup instructions assume that Doors.NET has already been installed and you already have the MSC gateway setup and online.
  • This document covers configuration of the controller via the Doors.NET software. You can log into the controller via a web browser, and this will give you more settings to change, but you will need to be physically near the controller and you may be hindered by enhanced security settings in your browser.
  • For extended and advanced controller settings please refer to the EP/LP/MP Internal Configuration document.

 

 

2.0 Factory Default Communication Parameters

  • Network: static IP address: 192.168.0.251
  • Subnet Mask: 255.255.0.0

  • Default Gateway: 192.168.0.1
  • DNS Server: 192.168.0.1

  • Host port: IP server, no encryption, port 3001, communication address: 0

 

 

3.0 Factory Default DIP Switch Setting

The state of the switches on the controller determines the user information used for log on authorization, and communication parameters. By default you would set the DIP switch so that the controller uses factory default communication parameters (this gives the controller a static IP if 192.168.0.251).

 

Caution: In the factory or OEM default modes, downloaded configuration/database is not saved to flash memory.

 

SwitchDefinitions
1234 
OFFOFFOFFOFFNormal operating mode.
ONXOFFOFFAfter initialization, enable default User Name (admin) and Password (password). The switch is read on the fly, no need to re-boot. See IT security for additional information.
OFFONOFFOFFUse factory default communication parameters.(Address: 192.168.0.251 Port: 3001)
ONONOFFOFFUse OEM default communication parameters. Contact system manufacturer for details. See Bulk erase configuration memory.
ONONOFFOFFBulk Erase prompt mode at power up. See Bulk erase configuration memory.
XXXONMakes the MP2500 report and function like an LP2500. To be used in situations where the host software has not been updated to support the MP series product line.

 

  • The material provided describes the behavior of the browser with the factory default settings.
  • The look and feel of the of the web interface will vary depending on the OEM Settings. Many settings made in the browser can have an OEM specific default. Items that can be customized are in notes.

 

 

4.0 Configure the Host IP Settings

If the controller is using the factory default settings and has the default IP address of 192.168.0.251, you will have to configure the host PC with an IP address on the same range as the controller default IP. Once the controller is online in Doors.NET you can then configure the controller with the IP address that you wish the controller to use.

  1. Go to Windows Control Panel.
  2. Select Network Sharing Center.
  3. Click on Change Adapter Settings.
  4. Right-click the adapter for your Local Area Network and select properties.
  5. Select Internet Protocol Version 4 (TCP/IPv4).
  6. Click the PROPERTIES button.
  7. Select 'Use the Following IP Address'.
  8. Configure the PC with the same settings as the controller's factory settings (except the IP address should be different).

    Host PC IP Settings

  9. Open a command prompt and verify that you can ping the controller's default IP address. Expect the IP address to reply successfully.

    Controller Address PING

 

 

5.0 Import the Controller Into Doors.NET

You can now add the controller to the Doors.NET software and then go to the controller's configuration to set it to a static IP address. This section assumes you have Doors.NET already installed and licensed and you have an MSC gateway setup and online.

  1. Log into the Doors.NET software.
  2. Go to Setup >> Hardware Setup >> All to display the hardware tree.
  3. Select the MSC gateway (located at the top of the hardware tree).
  4. Click the SCAN NETWORK button.



  5. The MSC gateway will scan the Local Area Network and will display any detected controllers, including the MP2500. It should also be displaying its default IP address.



  6. Select the MP2500 and click on the IMPORT button.
  7. Click YES to proceed with the import then OK to confirm the import.
  8. Return to the hardware tree and you will see the controller now listed beneath the MSC gateway.


 

 

6.0 Manually Add the Controller to Doors.NET

If the controller has been configured via a web browser and you know the controller's MAC address, then you can manually add the controller to Doors.NET and enter the controller's MAC address. The IP address will be automatically assigned once the controller is online.

  1. In Doors.NET go to Setup >> Hardware Setup >> All.
  2. The MSC gateway will be displayed at the top of the hardware tree.
  3. Select the MSC gateway.
  4. Click on the MP Series icon from the Mercury Security hardware group.



  5. Enter a description for the controller.
  6. Select the specific controller type from the Model drop-down list.
  7. Enter the controller's MAC address.
  8. Click the ACCEPT button.

    MP2500 Manual Add

  9. The controller will be added to the hardware tree.
  10. The controller will come online almost immediately.
  11. Select the newly added controller (from the hardware tree).
  12. The controller properties will be displayed on the right.
  13. In the Communication Settings section you will see that the controller's IP address is automatically detected and added to the controller properties.

    MP2500 - IP

 

 

7.0 Set the Controller With a Static IP Address

You will now need to use 'Design Mode' to log into the controller's internal configuration and to set the controller with a static IP address. You can also log into the controller using a web browser, but this method via Doors.NET is the easiest method and avoids any browser security restrictions or limitations.

  1. Close the hardware setup page.
  2. Click the Design Mode icon.

    Design Mode Icon

  3. When Design Mode is enabled it will state Design Mode in the title bar.

    Design Mode Title

  4. Re-open the hardware setup page.
  5. Right-click the controller and select Internal Controller Configuration.

    Controller Internal Config

  6. From the web-page drop-down menu, select Network then click the refresh icon.
  7. The controller's IP settings will be displayed on the right.
  8. Set the network method to static.
  9. Enter the specific static IP address that you wish to assign to the controller.

    Static IP Assignment

  10. Save Save Icon the controller's internal configuration.
  11. Click the APPLY and REBOOT button.
  12. Click YES to confirm.
  13. Close the internal config window.
  14. The new static IP address will be assigned, the controller will reboot and the controller will then show as offline (because the host PC will now be on a different IP range).
  15. Now, go back to Windows Control Panel >> Local Area Network settings and set the host PC IP address to an IP address in the same range as the controller's new static IP address.
  16. Down-power the MP2500, set the S1 DIP switch the following: 1 - OFF 2 - OFF 3 - OFF 4 – OFF - this configures the controller for normal operation.
  17. Apply power to the controller, wait approximately 10 seconds for the controller to completely boot up, it should then be showing in Doors.NET as online.
  18. Controller online events will be generated and displayed in live events.



  19. Exit the hardware setup screen and exit Design Mode.

 

 

8.0 Upgrade the Controller Firmware

If you see a 'Controller Firmware Needs Upgrading' event when the controller initially comes online then you will need to perform a firmware upgrade. The most up-to-date firmware file is included when you install the software.

 

Note: The new MP series controller type do not have a new firmware version (at the time of writing). The following steps explain the firmware upgrade procedure if a future firmware upgrade is required.

 

IMPORTANT NOTE: Mercury MP controllers can take up to 11 minutes for the firmware upgrade to complete.

 

  1. Select the new controller from the hardware tree.
  2. Click the firmware upgrade icon in the ribbon bar.
  3. The firmware upgrade directory will open and the most up-to-date MP firmware file will be displayed.
  4. Select the new MP firmware file and click OPEN.
  5. You will see a warning message that the controller will momentarily go offline during the upgrade. Confirm this message then click OK.
  6. The entire controller upgrade should be completed in approximately 10-11 minutes.
  7. When you see the Firmware Upgrade Complete message in live events, go to the controller status grid and the new firmware version will be displayed.

 

 

9.0 Enhanced Controller Authentication

If you connect to the controller for the first time via a web browser as opposed to via Doors.NET you will discover that there is an enhanced authentication requirement that prevents unauthorized access using the default user name and password. For this reason you must be near to the MP2500.

 

New Login Message

 

Before you can log into the controller using the default user name and password, you must:

  1. Transition S1 DIP switch 1 to the ON position (Do NOT cycle the power).
  2. You can then log in using the user name of admin and the password of password.
  3. Once logged in you should click on the Users link on the left.
  4. Add a new username and password then Apply the settings.
  5. Next time, if you login using the new log on credentials you will not need to adjust the S1 DIP switch.


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