If you're turning controller power on for the first time, or have just changed the EPROM/PIC, the PXL-500/PXL-510 controller RAM must be reset before performing any other action... this clears any spurious information that may be in the RAM in preparation for entering your access control information.
Important Note: Resetting the system RAM completely erases all information within the PXL-500/PXL-510 controller. If there is any information in system RAM from an access control installation and the system RAM is reset, the information in the controller is lost and cannot be recovered. To reload the information, an update will therefore need to be performed from the software. The controller address will not be affected by this reset procedure.
Before performing the reset, (for an existing, functioning controller), you should collect the events stored in the controller’s internal memory buffer if you need to run reports on system activity.
Note: You do NOT need to remove the jumper from the pins of JP10.
There is also an extended factory reset for the PXL-500 controller. This should only be used if the standard reset seems to fail.
Release the S1 button.
Remove the power connector TB 2.
Reinstall all of the connectors - install the TB 2 power connector last.
Perform an auto configuration operation from the software.
Perform a controller update network to reload the database into the controller.
The controller should be functioning properly.