PXL-500 Setup in Doors.NET With a USB-Serial Adapter

PXL-500 Setup in Doors.NET With a USB-Serial Adapter

1.0 Introduction

This guide explains how to setup a connection to a PXL-500 Primary controller using a USB-serial adapter.


Keyspan adapter


The adapter used in this example is the Keyspan 19-HS by TRIPP-LITE which is one that Keri highly recommends. It is robust, durable and is compatible with all Doors.NET supported Windows operating systems - Keri also supplies a plug-on comms module that supports an RS-232 and a USB connection.


This document assumes you have already successfully installed the drivers for your USB-serial Adapter and you have successfully installed and licensed Doors.NET and you have the PXL gateway setup and online:


In summary: the USB-serial adapter connects to the host PC via a USB cable - (maximum length is 3m/10 feet) - a serial cable is then wired into the TB12 connector of the PXL controller -(maximum length 15m/45 feet) and connects to the adapter using the D-plug at the opposite end), as shown below:



2.0 Important Note:  

Keri Public Statement on the Amazon Key 

Keri does not support the use of the Amazon Key on Keri controllers. The Amazon Key does not interface to Keri products in a way that allows the Building Owner or Manager to maintain complete control over their system, nor does it provide any tracking information on when the Amazon Key was used to open a door. The addition of the Amazon Key to a site introduces a security degradation beyond the control of Keri's access control system.

Neither Keri nor Amazon provides any documentation on how an installer would integrate the Amazon Key with Keri's access control system. Because of this, Keri has strong concerns about the knowledge of the Amazon Key installers as evidenced by the damage Amazon Key installers have caused to Keri controllers and installations at multiple sites.  

Any Keri controller failure caused by the installation of an Amazon Key device is cause for voiding the controller warranty.

Keri cannot be held responsible for any security lapses created by the use of the Amazon Key.

 3.0 Setup Instructions

  1. Plug in the USB-serial adapter into an available USB port of the host PC.
  2. Go to Device Manager on the host PC and check which COM port has been assigned to the adapter. Make a note of the COM port number.

    Assigned COM port

  3. Close down the Device Manager window.
  4. Ensure the serial cable is connected to the USB-serial adapter.

    Serial Cable Connected

  5. Ensure the other end of the serial cable is hard-wired into the PXL Primary controller (via the TB12 connector).

    TB12 Connector

  6. Ensure the Primary PXL controller is addressed as #1.

    PXL Number 1

  7. Verify that the controller's JP6 and JP7 jumpers are shorted.

    JP6 and JP7 set

  8. Ensure you have performed a factory reset if the controller is brand new or if the controller has come from a Doors32 installation.
  9. Log into Doors.NET (the default username and password are both admin)
  10. Once logged into Doors.NET go to Setup >> Hardware Setup >> All.
  11. The PXL gateway will be listed at the top of the hardware tree.
  12. Highlight the PXL gateway and check it is online.

    PXL Gateway Online

  13. With the PXL gateway still highlighted click the Add PXL icon.
  14. Enter a new description for the PXL and select the exact controller model (if you know it) - it doesn't matter if you don't because the controller model will be automatically detected when the controller comes online.
  15. Click the APPLY button and the new PXL controller will be added to the hardware tree.

    PXL Controller Added

  16. A new Communications Channel must now be created so select Communications Channels
  17. Click the Serial Option and New Channel will appear in the hardware tree.
  18. Select New Channel
  19. Enable the channel then enter a new description for the channel.
  20. In the Comm Port field enter the COM port that is assigned to the USB-to-Serial adapter.
  21. Then save the communication channel settings.

    Note: if the USB-to-serial adapter was connected to the PC when the PXL gateway was created, then a communication channel will have been automatically created. Feel free to rename and use this communications channel rather than setting up a new one:

    Default Channel

  22. You must now select the PXL controller in the hardware tree.
  23. In the controller properties, look for the Communication Channel setting.
  24. Assign the new Serial comms channel that you created.

    Comms Channel Assign

  25. Save the controller settings and within a few seconds the controller should come online.

    PXL online

  26. If it doesn't, try restarting the PXL gateway service.


 4.0 Troubleshooting Information

  1. Ensure the Primary PXL is addressed as #1.
  2. Verify jumpers JP6 and JP7 are across both sets of pins.
  3. If the adapter is showing in Device Manager is the assigned COM port number displaying.
  4. Is the assigned COM port number correctly defined in the Doors.NET communications channel which is assigned to the controller?
  5. Is the USB-serial adapter on Keri's recommended peripherals list?
  6. Is the adapter correctly installed? and displaying in Device Manager of the host PC.
  7. If the adapter is showing in Device Manager is the assigned COM port number displaying?
  8. Does the USB cable length exceed 3 metres?
  9. Does the serial cable run length exceed 15 meters/45 feet?

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