The Schlage Utility Software (SUS) mobile app for Android devices is designed specifically for use with the SUS-A cable to set up and act as the link between access control software
and select Schlage® electronic locks and accessories. This new SUS mobile app and cable replaces the current SUS and HHD solution.
The SUS and SUS-A cable are used with networked and offline locks to initialize and configure devices, test operational status, perform ongoing system maintenance and update device firmware.
In addition, for offline devices, the SUS solution is utilized to transfer access control data from the Schlage Express access control software (such as authorized user lists) via the mobile
device and cable to the locks or accessories. SUS is also utilized to download audit trail information from locks to the mobile device and then transfer that data to Schlage Express for
analysis and storage.
The intuitive screen layout of the free SUS mobile app provides easy navigation during use. The SUS-A cable is an all-in-one solution with separate connectors – USB-A for our USB enabled
devices and a 2-pin serial connection for our serial enabled devices – to connect the mobile device to the locks.
Note: The SUS-A cable is compatible with the AD300 and AD400 locksets.
Single cable for Schlage AD Series locks
Configures and tests devices
Simplifies firmware updates
Ability to reclass Schlage AD Series locks
Series locks
For optimum performance, the SUS mobile app has been tested with flagship Android devices from major manufacturers including:
− Google Pixel 3 or newer
− Moto G6 or newer
− Samsung S8 or newer
Mobile phones are not available for purchase from Keri Systems
Cellular plan is not required
Apple devices are not compatible with the SUS and SUS-A cable solution
AD300 and AD400 lock firmware needs to be at a minimum of vAD.A.130 to function correctly with the SUS mobile app and SUS-A cable.
Mobile Device - The Android OS device, version 9 or higher with a type C connection, upon which the SUS-A application has been installed.
The Schlage Utility Software for Android (SUS-A) is a software application that runs on Android OS, version 9 or higher, with a type C connection. It is used to transfer data files between the access control software and locks and controllers.
Select User Type: Manager or Operator.
You will be prompted to enter a new password and confirm the new password.
>> New password must not be a default password, subset or super set of default password.
You can log in to the Schlage Utility Software for Android (SUS-A) as either a Manager or an Operator. The Manager role has access to all commands. The Operator role has access only to limited commands.
This section explains how to connect the mobile device to the AD300 or AD400 locks:
Note: The mobile device must have file transfer via USB enabled to function properly.
Connect the SUS-A Cable to the mobile device. A pop-up will appear, “Allow Schlage Utility Software to access SUS A-CABLE?” Click OK to continue.
Plug the SUS-A Cable into the lock’s USB port locate in the bottom of the exterior housing.
Firmware files can be downloaded and transferring to SUS-A using a PC, or by downloading them directly to the SUS-A
Choose this process or Download Firmware Files Directly to SUS-A. You do not need to do both.
Click on the latest firmware package in the list. The file will download to your PC. Note the location.
Extract the .zip file and note the location.
Locate the extracted file (AD.A.xxx.ffp) and move it to the mobile device folder called Schlage Utility Software
Locate the extracted file (AD.A.xxx.ffp) and move it to the mobile device folder called Schlage Utility Software.
You must be logged in to a role to change the password for that role.
1. Select the menu icon .
2. Select Settings.
3. Select SUS Password.
4. Enter the old password into the Old Password box.
5. Enter the new password into the New Password box.
The new password must be between four (4) and eight (8) characters long and can include
capital and lowercase characters, numbers, and symbols. It must not be a default password,
subset or super set of default password at any point of time.
6. Enter the new password again into the Confirm New Password box.
7. Select the Update button.
Note: This function is available only when logged into the mobile device as a manager. The default Coupling Password is 123456.
Enter the old password into the Old Password box.
Enter the new password again into the Confirm New Password box.
Select Update.