1.0 Introduction

The Schlage Utility Software (SUS) mobile app for Android devices is designed specifically for use with the SUS-A cable to set up and act as the link between access control software

and select Schlage® electronic locks and accessories. This new SUS mobile app and cable replaces the current SUS and HHD solution.

The SUS and SUS-A cable are used with networked and offline locks to initialize and configure devices, test operational status, perform ongoing system maintenance and update device firmware.

In addition, for offline devices, the SUS solution is utilized to transfer access control data from the Schlage Express access control software (such as authorized user lists) via the mobile

device and cable to the locks or accessories. SUS is also utilized to download audit trail information from locks to the mobile device and then transfer that data to Schlage Express for

analysis and storage.

The intuitive screen layout of the free SUS mobile app provides easy navigation during use. The SUS-A cable is an all-in-one solution with separate connectors – USB-A for our USB enabled

devices and a 2-pin serial connection for our serial enabled devices – to connect the mobile device to the locks.

Note: The SUS-A cable is compatible with the AD300 and AD400 locksets.

2.0 Features and Benefits

• Intuitive, free SUS mobile app for Android devices

• Single cable for Schlage AD Series locks

• Facilitates initialization of locks and accessories

• Configures and tests devices

• Simplifies firmware updates

• Import/Export Device Configuration feature simplifies configuration process

• Ability to reclass Schlage AD Series locks

  Series locks

• Manager and Operator user modes

3.0 Android Mobile Device

• Android Pie 9.0 or newer (minimum SDK 28)

• For optimum performance, the SUS mobile app has been tested with flagship Android devices from major manufacturers including:
  − Google Pixel 3 or newer
  − Moto G6 or newer
  − Samsung S8 or newer
  
  

• Mobile phones are not available for purchase from Keri Systems

• Cellular plan is not required

• Apple devices are not compatible with the SUS and SUS-A cable solution

4.0 Firmware Requirements

AD300 and AD400 lock firmware needs to be at a minimum of vAD.A.130 to function correctly with the SUS mobile app and SUS-A cable.

5.0 Download and Install the App

1. On your Android device open the Google Play store.
2. Search for 'Schlage Utility Software - SUS'.
3. Select the app.
4. Tap the Install button.

6.0 System Components

• SUS-A Cable - Cable used to connect an Android device to AD- and CO-Series products. The legacy products BE367 and FE210 are also supported.

• Mobile Device - The Android OS device, version 9 or higher with a type C connection, upon which the SUS-A application has been installed.

7.0 System Connection Schematic

The Schlage Utility Software for Android (SUS-A) is a software application that runs on Android OS, version 9 or higher, with a type C connection. It is used to transfer data files between the access control software and locks and controllers.

8.0 Download and Install the App

1. On your Android device open the Google Play store.
2. Search for 'Schlage Utility Software - SUS'.
3. Select the app.
4. Tap the Install button.

9.0 Logging in for the First Time

1. Once the application is downloaded, you must change default password.

2. Select User Type: Manager or Operator.

3. Enter Default Password: 123456.

4. You will be prompted to enter a new password and confirm the new password.
   >> New password must not be a default password, subset or super set of default password.

5. You must log in again with User Type: Manager or Operator and new password.

9.1 Log in as Manager or Operator

You can log in to the Schlage Utility Software for Android (SUS-A) as either a Manager or an Operator. The Manager role has access to all commands. The Operator role has access only to limited commands.

10.0 Connecting the Android Mobile Device

This section explains how to connect the mobile device to the AD300 or AD400 locks:

Note: The mobile device must have file transfer via USB enabled to function properly.

1. Start the Schlage Utility Software for Android (SUS-A).

2. Connect the SUS-A Cable to the mobile device. A pop-up will appear, “Allow Schlage Utility Software to access SUS A-CABLE?” Click OK to continue.

3. Plug the SUS-A Cable into the lock’s USB port locate in the bottom of the exterior housing.
   
   
   
   

4. Press the Schlage button twice to begin communication.

11.0 Updating Firmware

Firmware files can be downloaded and transferring to SUS-A using a PC, or by downloading them directly to the SUS-A

11.1 Download Firmware Files to SUS-A Using PC

Choose this process or Download Firmware Files Directly to SUS-A. You do not need to do both.

1. Navigate to www.schlage.com/support.
2. Search for AD firmware.

3. Click on the latest firmware package in the list. The file will download to your PC. Note the location.

4. Extract the .zip file and note the location.

5. Connect the mobile device to computer’s USB port using a data transfer cable*. Once the mobile device drive appears on PC, locate the folder named Schlage Utility Software.

6. Locate the extracted file (AD.A.xxx.ffp) and move it to the mobile device folder called Schlage Utility Software

11.2 Download Firmware Files Directly to SUS-A

1. Choose this process or Download Firmware Files to SUS-A Using PC. You do not need to do both.
2. Navigate to www.schlage.com/support.
3. Search for AD firmware.
4. Click on the latest firmware package in the list. The file will download to the mobile device.
5. Search for AD firmware.
6. Click on the latest firmware package in the list. The file will download to the mobile device.
7. Extract the .zip file and note the location.

8. Locate the extracted file (AD.A.xxx.ffp) and move it to the mobile device folder called Schlage Utility Software.

12.0 Interface Icon Reference

13.0 SUS Change Password

You must be logged in to a role to change the password for that role.

1. Select the menu icon .

2. Select Settings.

3. Select SUS Password.

4. Enter the old password into the Old Password box.

5. Enter the new password into the New Password box.

The new password must be between four (4) and eight (8) characters long and can include

capital and lowercase characters, numbers, and symbols. It must not be a default password,

subset or super set of default password at any point of time.

6. Enter the new password again into the Confirm New Password box.

7. Select the Update button.

14.0 Change Coupling Password

Note: This function is available only when logged into the mobile device as a manager. The default Coupling Password is 123456.

1. Select the menu icon .
2. Select Settings.
3. Select Coupling Password.

4. Enter the old password into the Old Password box.

5. Enter the new password into the New Password box.
   
   Note: The new password must be between four (4) and eight (8) characters long and can include capital and lowercase characters, numbers, and symbols. It must not be a default password, subset or super set of default password at any point of time.
   
   

6. Enter the new password again into the Confirm New Password box.

7. Select Update.