The app allows you to search for cardholders using the cardholders full name.
Note: You must enter the cardholder name EXACTLY as it exists in the database:
- Ensure you are connected to the controller.
- From the home screen, tap the Cardholders icon.
- Wait for the full cardholder list to load... (this may take a few minutes with a very large database).
- When the card count appears in blue at the bottom of the screen, tap the blue search icon.

- Enter the cardholder name exactly has it is enrolled (it is case-sensitive).
- Tap OK and if found, the cardholder record will appear.
- Tap the record to open it for editing.
Note: If you have
recently edited the name of a cardholder or enrolled a new cardholder
and it is not found when you perform a search, you should re-open the
full list of cardholders and then search again. You can refresh the
cardholder list by swiping-down on your screen.