To display the available hardware (controllers, readers, inputs and outputs) the controllers must first be enabled within the Doors.NET software. This is a security enhancement because otherwise the Telepathy client would immediately give the user the ability to unlock any door on the system.
You must therefore first log into Doors.NET client as an administrator and then enable the controllers.
The following steps explain how to enable all hardware for display in Visual Doors.
- Log into the standard Doors.NET client (the default user name and password are both admin).
- Go to Setup >> Operators.
- Select System Administrators.
- Then go to Locations.

- Expand the hardware gateways and you will see a list of all controllers on the system.
- Place a check mark against all the controllers you wish to make available in the Telepathy client.

- Save the system admin user settings via the save/save all icons in the top-left of the client.

- You can now return to or re-open the Telepathy client because the hardware will now be available to select.