Appliance User Manual

Appliance User Manual

Pre-Loaded Appliance User Manual

The Keri i2 Appliance is a small form factor computer specifically configured for use with Doors.NET.

It comes with the Windows 10 operating system and with Doors.NET software installed. The first time the Appliance is powered on, a special licensing program runs allowing you to select one controller license type to use. When selected, this license is automatically activated. This means all you need to do is connect your controller network to the Appliance, configure the hardware and user information, and your system is fully operational.

The Keri Appliance is meant for Doors.NET use only. Installing any software, with the exception of anti-virus software and data backup software will VOID your warranty.

There are three types of Keri Appliances:
  1. Basic Appliance – comes licensed for 40 readers, 384 inputs/320 outputs, 3,000 cardholders, 1 client, and 1 user-selected hardware gateway. Additional clients and gateways can be purchased. The Basic Appliance does NOT support any items that require a Doors.NET Corporate or Elite license. It does NOT support Badging, it does NOT support Global Linkage or Local Linkage and it does not support Doors.WEB.  Additional clients and gateways can be purchased.

  2. The Corporate Appliance is capable of system growth and expansion with the addition of any of Keri’s optional software modules and hardware packages. It can support Doors.WEB. Corporate Appliance – comes licensed for 128 readers, 2,048 inputs/outputs, 48,000 cardholders, 2 client and 2 user-selected hardware gateways. Additional clients and gateways can be purchased.

  3. The Elite Appliance comes with a full Doors.NET Elite software license and supports 256 readers and up to 100,000 cardholders. It also is capable of system growth and expansion with the addition of any of Keri’s optional software modules and hardware packages. It can support Doors.WEB.

The i2 Basic Pre-loaded Appliance
The i2 Corporate and Elite Pre-loaded Appliance 

The Appliance has Microsoft’s Defender Firewall software active. Should you install some other anti-virus or network security software, please keep in mind that it may interfere with Doors.NET communications if Doors.NET is not added as a trusted software application to that security software program.

To improve your Appliance security you may decide to locate the Appliance in a secure location and access it via a remote access program. This is done by installing remote access software on both the Appliance and a local computer. This allows the local computer to access the Doors.NET program without a physical connection. TeamViewer is Keri’s preferred remote access program, and a support version is already installed on the Appliance.

You can use an Appliance to replace an existing Doors.NET installation, but the existing installation must have the same software revision that is installed on the Appliance (so that the databases match). Detach the Doors.NET database from the existing PC, save it to a portable device, move it to the Appliance, and attach the database to the Appliance using SQL Studio Manager. Instructions for this process are provided in the Detach/Attach Doors.NET SQL Databases document (p/n 01224-001).

1.0 Password Information

Windows 10
- username - admin
- password - admin

Keri recommends creating a new password for your security.

2.0 Appliance Setup

1. Remove the Appliance and supporting peripherals from the box.
2. Unit mounting options: - horizontal on the table-top using the unit’s mounting feet - vertical using the provided mounting foot - VESA mount allowing the unit to be attached to the back of a VESA compliant monitor
3. Connect the keyboard and mouse.
4. Connect the monitor cable – either VGA or HDMI (monitor and cable NOT provided).
5. Connect the Wi-Fi antenna IF you are communicating via a Wi-Fi network. You will encounter communication issues if you connect using both Wi-Fi and Ethernet. Keri does not recommend using Wi-Fi if a hard-wired Ethernet connection is available.
6. Connect an Ethernet cable if connecting the Appliance to the router/switch via a hardwired connection or directly to a LAN-520 on a PXL or EG master controller.
7. Connect the serial cable (if using a serial/modem connection to a PXL-500 or EG master controller).
8. Connect the power cable.

3.0 Initial Startup

The Appliance has been programmed so that the first time it is powered up the License Manager runs in a special license selection mode. As this is included as a part of the Appliance’s start up routine, running this program requires approval.

It may take up to three minutes before this approval window appears. If the License Manager does not automatically start on first power up, use Windows Explorer to navigate to C:/Keri/DoorsNET and start the LicenseManager.exe program.

4.0 License Selection and Installation

  1.  The following window appears when the License Manager opens:

  2. Click Next and the controller selection window appears.

  3. Select the controller type you are using. It is critical that you select the correct controller type. Click Next.
  4. A summary window appears. Verify you have selected the correct controller type. Click Back if you have selected the wrong controller type and repeat Step 3. Click Finish to continue.

  5. Click Yes to install the Gateway for your controllers.

  6. Click OK to begin configuring the selected Gateway.

  7. Click on the installed Gateway (highlighted in blue). Then click on the Setup tab.

  8. Click Settings. Enter a descriptive name for the Gateway and click OK.

  9. Click Yes to start the Gateway.

    Gateway added

  10. The Gateway service is now started.
  11. Click OK to finish Gateway configuration.
  12. Click the X box and close the window if you are using the default Gateway values. Otherwise enter your changes and click Save.

  13. Keri strongly recommends you click the Registration tab and register your software installation. This information will assist Keri in providing both Technical and Customer Support. Registration requires an Internet connection to relay the registration information.

  14. Click Close to exit the License Manager.
  15. If the Global Linkage service has not yet been started, click Yes to start it now.
  16. The License Manager now closes.

You can now start Doors.NET and begin your controller hardware configuration. Use the standard controller configuration document provided with your controllers.

5.0 Remote Client Access

The Doors.NET Client can be installed on any computer to perform most Access Control functions. The Remote Client can be installed using the installation program on the Doors.NET DVD or by downloading and running the DoorsNET software installation program. Login credentials are required to acces the Software Downloads area of the Keri website. Access to Doors.NET on the Appliance is then done via the remote Admin Client. For remote access to the Appliance, TeamViewer is Keri’s preferred remote access software. The Appliance has a support version of TeamViewer installed.

Note: Firmware upgrades and software installation cannot be done via a Doors.NET client running on a remote computer. It must be done directly from the Doors.NET client on the Appliance.