Making a Borealis Payment

Making a Borealis Payment

1.0 Introduction

You can claim and hub and add controllers and other hardware to your system but the hardware will not be functional until the cloud subscription has been paid.

Note: There is no subscription charge for a hub but there's is an additional charge for extra storage blocks for system transactions (by default, one storage block is included) which will give you the last 1 million system transactions... these are the events that appear on the live events screen (controller and reader online messages, access granted and access denied messages, door open and closed, etc.

2.0 Contacting Keri Systems

To apply credit to your account or to make a cloud subscription payment, please call one of the following numbers:
  1. Within the UK and Europe – 0044 (0) 1763 273243, then press option 1.
  2. Within the USA and Rest of the World – 001-408-435-8400, then press option 1.
When contacting Keri Systems to make a payment please provide your system name and registered
e-mail address.

  1. The initial payment must be made via credit card and will be a full annual charge.
  2. A one-time payment can be made for the current subscription period which includes all items currently due payment.
  3. An over-payment can also be made (larger than what is due) to make credit available for future purchases/payments.

3.0 Items that Incur a Charge

  1. Readers and Devices - all readers that will be used on the system will incur a subscription charge. Note: To exclude a reader from your subscription please refer to the following document:
    Excluding a reader from your subscription.

  2. Additional Storage Blocks - Additional storage blocks are required if you wish to retain more than 1 million system transactions. Each storage block will provide you with an additional 1 million transactions.

  3. Advanced Permissions - Advanced Permissions are used when there are multiple sites and you wish to assign different operator roles to each of the sites. For example, a system operator may require full administrator rights to site one but restricted administrative permissions to site 2.

  4. Mobile Credentials - Mobile credentials used with the Switch Tech devices must also be paid for. Mobile credentials incur a one-time payment (not subscription based).


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