Video Plug and Play Setup Guide - Open Eye

Video Plug and Play Setup Guide - Open Eye

1.0 Introduction

From Doors.NET v5.0.0 onwards, Keri Systems offers a new Video Plug-and-Play option that replaces the previous Reflections™ video program. The feature allows you to add a multitude of camera models from several manufacturers. Once cameras are added to Doors.NET you can associate a camera with readers, inputs or outputs and trigger a live video stream from events are generated from the linked hardware. For example, door forced events from a reader or input alarm events from a monitor point. Typically, the default camera settings can be used for streaming live video.

You can also use Doors.NET to associate system alerts with recorded video (based on the event timestamp) - Note that the camera video recording must be enabled and configured based on what recording options the camera offers.

The older Reflections™ video program will be removed from the current Doors.NET installation should it be detected during a Doors.NET software upgrade process.

Notes: 
- If you wish to continue using the Reflections™ video client then Doors.NET v4.9.0 is the last available supported version.
- You must be running Doors.NET v5.1.0 before you can run the Video Plug and Play installer. The Video Plug and Play installer is NOT backwards compatible.

This document explains how to connect to an Open Eye server and to add an individual camera. 



2.0 Notes About Video Recording

  • There is no guarantee that recorded video exists at the camera for the Doors.NET event timestamp - some cameras are edge devices that may or not have an SD card for video storage or may not have recording enabled in the camera settings.
  • The video recordings are NOT stored in the Doors.NET client - they are retrieved from the camera's recorded video storage location.
  • Typically, video recordings are saved to the camera's SD card, to the NVR or a cloud source. Video recording is enabled and configured using the VMS or via a web browser.
  • If the video source does have recorded video, the playback stream starts at the event time (controller time) - the pre event time (default is 10 seconds) and continues up to event time + post event (default 10 seconds). So a 20 second playback (+/- 10 seconds from event time) is the default configuration for the length of video clips.
  • Doors.NET looks for the source of the video recordings - which may be either via an on-board SD card or the NVR or a cloud source.
  • The video playback timestamp is provided by DNET either from Live Events, Reports, or History. The timestamp passed into the plugin is the controller time along with the pre and post event times setup for that camera. Each camera can have different values for pre and post.

 

3.0 Download the Video Plug and Play Installer

Note: to download the software from the www.kerisys.com you will need to create a free account on the site so you can log in with your user name and password.

  1. Open a web browser, in the address field, enter www.kerisys.com.
  2. At the top of the homepage you will see: "MEMBER LOGIN". Click this link.
  3. Enter your username and password and log in.
  4. You will be on the downloads screen.
  5. Click the Software Downloads tile.
  6. From the list of supporting software (in the download area), select the 'Doors.NET Video Plugin Installer' option.



  7. Download the installation file to your PC.

4.0 Install Video Plug and Play

  1. Locate the installation file (.exe) in your Downloads directory
  2. Right click the installation file (and select Run as Administrator) to initialize the installer.
  3. Click NEXT.
  4. Read through and accept the license agreement.
  5. Click NEXT.
  6. Review the displayed information - this page displays which camera vendors are supported.
  7. Click NEXT.
  8. Review the folder where the plugin drivers will be installed. The default folder location is C:\Keri\DoorsNET
  9. Click NEXT and NEXT again to begin the installation of the video plugin drivers.
  10. All the video plugins will be installed within 60 seconds.
  11. Click FINISH to complete the installation.

5.0 Add an Open Eye Camera to Doors.NET

  1. Log into the Doors.NET software.
  2. Go to Setup >> Hardware Setup >> All.
  3. Enable Advanced View if you do not see the Cameras node on the hardware tree.
  4. Select Cameras on the hardware tree.
  5. From the ribbon bar, click on ADD CAMERA.
  6. From the drop-down menu, select Open Eye.
  7. Click ADD.



  8. Select the 'New Camera' entry that will appear on the hardware tree.
  9. The new camera properties will appear on the right.
  10. You will see that there are some default values that do not need to be changed.



  11. Server/URL - Should remain at the default of https://ows.openeye.net
  12. Enter your user name for the Open Eye server (this will be the e-mail address you have registered with Open Eye). 
  13. Enter the password associated with your registered e-mail address.
  14. Enter the camera identifier - this will be a number.
  15. Enter the camera name - This is the unique label assigned to the camera (as it appears in the Open Eye web client).
  16. Connection - should remain at the default of Cloud.
  17. Stun Server - should remain at the default of stun.u5fgb.com.
  18. Recorder ID - This is the recorder ID associated with the camera (as it appears in the Open Eye web client).
  19. Stream quality - Can be set to Low, Medium or High.


6.0 View Live Video

To view a live video stream from the camera you must associate the added camera with a hardware object (for example, a controller, reader, input or output).

The following steps explain how to associate a camera with a reader.

  1. Navigate the hardware tree and select a reader.
  2. The reader properties will be on the right.
  3. Locate the Monitoring section at the bottom of the properties grid.
  4. In the Video Camera setting select the camera from the drop-down list.
  5. Save the reader settings.
  6. Select a different hardware object on the hardware tree then click back on the configured reader.
  7. You will now see a Live Video icon on the ribbon bar.



  8. Click this icon to immediately view live video from the camera.
  9. The live video window will appear.



  10. The live video stream will appear almost immediately. If not, Click the PLAY button to view the live video stream.

7.0 How to Retrieve the Recorder ID, Camera Names and Camera Identifiers

It is possible to use the plugin to retrieve your unique recorder ID as well as a full list of all cameras and their identification numbers.

  1. In the camera settings, leave the Recorder ID blank, save the camera settings.



  2. Click the live video icon on the ribbon bar.



  3. The following window will appear.



  4. Click the List Cameras button.
  5. The plugin will connect to the Open Eye server and will retrieve a list of all cameras you have added.
  6. A full list of all the cameras will be displayed.



  7. You can now make a note of the unique Recorder ID, the camera identifier and the exact camera names (so that they can be added to Doors.NET individually.


8.0 Display Live Video from an Alert

The following document explains how to configure an alert in Doors.NET and then how to display a live video stream from a camera when that alert occurs:
  1. https://help.kerisys.com/portal/en/kb/articles/display-live-video-from-an-alert


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