There are certain circumstances where a sync or full sync needs to be performed on the controller network - this ensures the database on the cloud is in sync with the databases located on the PXL controllers. The Borealis user interface will display icons next to the controller name when a sync or full sync is required on that controller. The sync icons are displayed next to the controller name via the main menu >> Hardware >> Controllers.
If a controller is pending a sync you will see an orange icon located next to the controller name. Hover the cursor over the icon to find out if a sync or full sync is required.
The following steps will explain how to perform a manual sync on a specific controller. For example; if the controller's doors are added to an existing access right.
Create new access rights or add doors to an existing access right.
The controllers list will appear.
Located to the far-right of the controller record, click on the Actions drop-down menu.
Click the CONFIRM button to confirm that you wish to perform the sync on the controller.
You will see that an update has been performed on the controller. Look for the UPDATE SUCCESS message to verify that the controller has been updated.
It is possible to perform a sync or a full sync on the entire network via the primary controller. A typical scenario where this should be done is following a Doors.NET to Borealis conversion... as soon as all PXL controllers are online a full sync should be performed on the entire network to clear the existing Doors.NET database.
Note: This should be performed prior to setting up the access rights.
The full sync dialog box will appear.
In addition, place a check mark in the option to include updating the secondary controllers.
Click the CONFIRM button and the full sync will begin.
You will see that the full sync has started.