EG ONE - Enabling Notifications (Obsolete)

EG ONE - Enabling Notifications (Obsolete)

Notifications will bring your attention to the fact that someone is calling you via the call button located on the front of the Entraguard.

Call button

Or you can receive notifications with the Motion Detection option - when motion is detected by the on-board camera. The Notifications will appear even if the app is closed.


      EG Notification

  1. Press the user main menu icon in the upper left of the device home screen.

    User Menu Icon
  2. Press Settings.
  3. Enable the Notify Vibrate Mode option.

    Notify Vibrate Mode
  4. Your device is now configured to receive notifications.


Note: If notifications are not working, check the following:
  • Ensure the Entraguard unit is online.
  • Check in your smart device settings and ensure notifications are enabled for the Entraguard ONE app.
  • Verify that you are connected to the internet.
  • Ensure in the app that the mode is not set to 'Silent'.

    Silent Mode

Accepting or Declining Calls

  1. When the ring notification appears, click the green icon to accept the call and to talk to the visitor.
  2. To speak to the visitor, press and hold the microphone icon.
  3. To listen to the visitor, release the microphone icon.
  4. To decline and hang-up the call, press the red icon.


Viewing and Deleting Notification Events

When notification are generated, either from calls or from motion detection, they are also stored as events in the app. To access the notification events, go to the live video window.

  1. If there are notification events there will be a number next to the bell icon in the upper left.

    Notifications Icon
  2. Press this icon and a list of events will appear for you to review.
  3. Press and hold down on any event, you will then have the option to delete.
  4. Android app users also have the option to block delete the entire list of events.

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